Bilingual Vehicle Intake Specialist| Automotive at U-Pull-&-Pay LLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

17.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Vehicle Assessment, Title Processing, Paperwork Processing, Company Systems Proficiency, Administrative Abilities, Organizational Skills, Computer Proficiency, Mobile Device Proficiency, Teamwork, Bilingual (English and Spanish), Market Trend Communication, Performance Goal Achievement, Safety Compliance, Retail Operations

Industry

Retail

Description

Description Top Benefits Medical, Dental & Vision Insurance (Low-cost or FREE) FREE Life & Short-Term Disability Insurance Long-Term Disability Insurance (Based on age/earnings) 401(k) with Company Match Paid Holidays & Vacation On-the-Job Training & Career Growth Employee Referral Bonus ($500) Employee Assistance Program (EAP) Your Role As a Bilingual Vehicle Intake Specialist, you’ll be the first point of contact for customers selling vehicles at our store. You’ll assess vehicles for purchase, process titles and paperwork, and ensure all transactions meet company standards—all while providing excellent service and supporting a safe, efficient operation. What You’ll Do as a Bilingual Vehicle Intake Specialist Foster a “Safety First” and “Environmental Stewardship” culture Perform all duties with a focus on our four core values – Respect, Help, Learn & Grow Deliver friendly, helpful, and professional service to customers selling vehicles Evaluate vehicles for purchase to ensure they meet company standards Use company systems and software to determine accurate vehicle purchase prices Process car titles, ownership documents, and associated paperwork accurately Maintain a clean, organized, and professional work environment Communicate market trends and pricing updates to leadership Meet personal and team performance goals Follow all company policies, safety standards, and SOPs Comply with company dress code and workplace safety requirements Support other retail and operational duties as needed What You Bring as a Bilingual Vehicle Intake Specialist Strong customer service and communication skills Experience in retail, customer service, or vehicle purchasing Experience reviewing or managing car titles and paperwork Strong administrative and organizational abilities Proficiency with computers and mobile devices Ability to work in a fast-paced, team-oriented environment Physical ability to stand, walk, bend, and lift up to 50 lbs Willingness to work retail hours, including weekends and holidays Reliable transportation and ability to work indoors/outdoors Preferred: Automotive knowledge or basic understanding of auto parts Experience in auto parts sales or vehicle intake Bilingual in English and Spanish About Pull-A-Part and U-Pull-&-Pay Pull-A-Part, headquartered in Atlanta, GA, is an award-winning leader in the do-it-yourself used auto parts industry. We’ve redefined the traditional junkyard by creating a sustainable, customer-first recycling business model. Founded in 1997, Pull-A-Part operates 35 stores nationwide—including 11 U-Pull-&-Pay locations—and is recognized nationally for excellence in environmental responsibility and corporate citizenship. Learn more: https://about.pullapart.com | https://upullandpay.com Our Core Values Respect – Every team member and customer counts Help – Support your team and customers to reach goals Learn – Ask questions and grow your knowledge Grow – Develop new skills and advance your career

Responsibilities

The Bilingual Vehicle Intake Specialist serves as the initial contact for customers selling vehicles, responsible for assessing vehicles for purchase, accurately processing all necessary titles and paperwork, and ensuring transactions adhere to company standards. This role also requires fostering a safety culture, delivering professional customer service, and communicating market pricing updates to leadership.