BILLING/ADMIN TEAM LEAD

As a DHL Billing/Admin Team Lead, you’ll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate experts – backed by the latest technology, to take your career to the next level.

SKILLSETS AND ATTRIBUTES

• Minimum 2-year experience in Project Administration
• Excellent Administrative skills
• Organised and systematic
• Advance understanding of finance & profitability
• Results driven and good attention to details.
• Good written and spoken English.
• Good interpersonal skills
• Able to prioritise and perform under pressure.
• A-level education or broad GCSE level education.
  LOCATION: Hayes

• Timely invoicing and cost allocation to operational Jobs files.
• Ensure invoicing adheres per customer POs
• Create customer billing SOP’s
• Costs correctly accrued in the billing month.
• Monthly reporting on file profitability.
• Reporting on any file profitability deviations.
• Ensure all customer enquiries are logged and responded to within agreed time lines.
• Develop relationships with customers (internal/external)
• Assist with other administrative duties i.e. credit control /accounts payable queries.
• Support with finance administration of tasks and work closely with Management team
• Assist in the preparation of presentations & reporting.
• Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g., anti-corruption.
• Participate in Monthly Team briefing sessions and weekly performance dialog meetings.
• Complete all statutory and mandatory training as and when required.
• Have advance knowledge and experience with Microsoft Office and particularly Excel. (Confident with excel formula’s and tables)
• Have experience with working with variety of internal systems and have good knowledge of: CW1, Workflow, Raft, Bazagi, Sick Files, FRP and Intercompany
• Identifying performance issues of processes and propose solutions to improve/correct performance.
• Support on any ad-hoc projects for the wider team
• Working 80% from office and between Hayes and Dunstable sites
• Above task but not limited to these.