Job title: Billing Administrator
Reports to: Contract Management Lead
Location: Manchester or Leeds (hybrid working available)
Hours: Monday to Friday, 37.5 hours per week
Salary: Up to £26,000

PERSON, SKILLS & EXPERIENCE:

• Excellent Microsoft Excel skills
• Experience on the rest of the Microsoft package; Word, Outlook, SharePoint and Teams
• Maths & English GCSE’s minimum grade C
• 2 Years minimum experience in an administrative role
• Experience within a financial administrative role or sales support would be of benefit but is not required for the role.

FOCUS OF THE ROLE:

A fantastic opportunity has arisen to join our Contracts Team as a Billing Administrator. Reporting directly to the Contracts Management Lead in a team of six. The focus of the role is to work with various departments to ensure back-office operations run as seamlessly as possible. Resolving queries, product reconciliation for existing and new services and the administration of contracts.

RESPONSIBILITIES:

• Reconciling of contractual services and management of the contract base to ensure correct charges and volumes.
• Supporting with end-to-end contract management; including setup of contracts, checking documentation and portals for third party verification, determining service commencement using our custom-built system to input contract details.
• Invoicing of contractual sales orders.
• Identify and address billing discrepancies by reviewing and cross-referencing invoices.
• End-to-end query management for any contract related invoice or account manager queries.
• Holiday cover for other team members to include customer service responsibilities and any other support required by the team or the wider business.