Responsibilities

• Contact patients by phone and/or email to process and reconcile payments for counselling, assessment, and other clinical services.
• Generate and issue accurate invoices for patients, insurance providers, and third-party payers.
• Monitor outstanding balances and proactively follow up on overdue accounts.
• Respond to patient inquiries regarding invoices, payments, insurance claims, and billing processes in a professional and empathetic manner.
• Process physician billing submissions, including OHIP billing, and complete monthly reconciliation of claims.
• Perform accurate data entry and maintain billing-related documentation within the electronic medical record (EMR) system.
• Identify and investigate billing discrepancies, missing information, and reconciliation issues, escalating concerns when appropriate.
• Collaborate with the finance team to support month-end reconciliation and reporting activities.
• Maintain accurate records and ensure billing practices align with clinic policies, privacy requirements, and applicable healthcare regulations.
• Participate in team meetings, training sessions, and process improvement initiatives.

Requirements

• Prior experience in healthcare billing, medical administration, accounting support, or a similar administrative role preferred.
• MUST HAVE REMOTE WORK EXPERIENCE
• Experience with healthcare billing processes, insurance claims, and payment reconciliation preferred.
• Proficiency using electronic medical records (EMR) systems and administrative software.
• Excellent problem-solving skills and ability to identify discrepancies and determine appropriate next steps.
• Ability to communicate professionally with patients, clinicians, insurance providers, and internal teams.
• Experience supporting Canadian healthcare organizations is an asset.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Responsibilities

• Contact patients by phone and/or email to process and reconcile payments for counselling, assessment, and other clinical services.
• Generate and issue accurate invoices for patients, insurance providers, and third-party payers.
• Monitor outstanding balances and proactively follow up on overdue accounts.
• Respond to patient inquiries regarding invoices, payments, insurance claims, and billing processes in a professional and empathetic manner.
• Process physician billing submissions, including OHIP billing, and complete monthly reconciliation of claims.
• Perform accurate data entry and maintain billing-related documentation within the electronic medical record (EMR) system.
• Identify and investigate billing discrepancies, missing information, and reconciliation issues, escalating concerns when appropriate.
• Collaborate with the finance team to support month-end reconciliation and reporting activities.
• Maintain accurate records and ensure billing practices align with clinic policies, privacy requirements, and applicable healthcare regulations.
• Participate in team meetings, training sessions, and process improvement initiatives.

Requirements

• Prior experience in healthcare billing, medical administration, accounting support, or a similar administrative role preferred.
• MUST HAVE REMOTE WORK EXPERIENCE
• Experience with healthcare billing processes, insurance claims, and payment reconciliation preferred.
• Proficiency using electronic medical records (EMR) systems and administrative software.
• Excellent problem-solving skills and ability to identify discrepancies and determine appropriate next steps.
• Ability to communicate professionally with patients, clinicians, insurance providers, and internal teams.
• Experience supporting Canadian healthcare organizations is an asset.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage