About the position

As a service billing administrator, your role is to provide administrative and accounting support. You will be responsible for processing service billing, sales and service orders, maintaining meter readings, and performing receptionist and accounting duties.

Main tasks and responsibilities

+ Ensure that all service invoices are correctly created and sent to customers each month.

+ Process customer credit card payments

+ Investigate anomalies concerning machines, invoices, meter readings, rental contracts and any other customer questions or concerns.

+ Produce customized monthly and quarterly reports using Excel for clients who request them.

+ Manage meter readings on customer equipment (collection, update and billing).

+ Ensure the management of Kyocera Print Fleet Service (KFS) reports, including updating asset numbers, mapping and service department information on any disconnected equipment.

+ Regularly follow up with clients in order to recover outstanding amounts.

+ Collaborate with the Credit Manager to identify strategies to improve debt recovery.

+ Collaborate with other members of the administrative team to ensure that customer service is always of a high standard.

+ Support the sales team by providing customer information when requested.

Qualities

Required:

+ 1 to 2 years of experience in an administrative or accounting role.

+ University degree in accounting, administration or finance or DEC.

+ Strong and clear verbal and written communication skills.

+ Strong interpersonal and organizational skills with a constant attention to detail.

+ Knowledge of Microsoft Excel, Word and other basic Microsoft Office programs

+ Basic understanding of accounting practices and principles, as well as experience working with accounting software.

+ Excellent analytical skills, with the ability to manage multiple priorities within tight deadlines.

Strengths:

• + Knowledge and experience in managing multi-line telephones.