DUTIES AND RESPONSIBILITIES
- Prepare, validate, and issue customer invoices in accordance with contract terms, rate schedules, and client-specific requirements; while maintaining billing data in ERP systems
- Monitor and manage accounts receivable aging; proactively follow up on outstanding balances and drive collections activities
- Investigate and resolve billing discrepancies, including timesheet variances, rate mismatches, and client system rejections
- Perform cash application and reconcile customer payments to invoices, ensuring accuracy of AR subledger
- Provide continuous improvement solutions on billing processes and controls
- Perform AR account reconciliations, including subledger-to-GL tie-outs and client account balancing
- Collaborate with Project Controls, Project Managers, and clients to ensure accurate billing inputs and timely dispute resolution
- Ensure compliance with financial policies and procedures
- Other duties as required within the scope of accounts receivable and financial analytics
COMPETENCY REQUIREMENTS
- Change Orientation
- Communicates Effectively
- Continuous Learning and Improvement
- Customer Focus
- Holds Self and Others Accountable
- Problem-Solving and Innovation
- Teamwork and Collaboration
- Values and Respects Others
- Maximizes Business Performance
- Maximizes Team Effectiveness
EDUCATION REQUIREMENTS
- Bachelor’s degree or diploma in Accounting, Finance, Business Administration, or related field
- Progress toward a professional designation is considered an asset
- Equivalent combination of education and practical experience will be considered
- Ability to obtain and maintain Client Security Clearance (if required)
WORK EXPERIENCE REQUIREMENTS
- 2–5 years of experience in accounts receivable, billing, or related finance function
- Experience in a project-based or construction environment is strongly preferred
- Proven experience managing high-volume invoicing and collections
- Experience reconciling accounts and resolving billing discrepancies
- Exposure to unionized or timesheet-driven environments is an asset
- Experience working with complex contracts, rate structures, or client billing portals is preferred
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
- Intermediate to advanced Microsoft Excel (e.g., lookups, pivot tables, reconciliations)
- Strong understanding of accounts receivable processes, billing cycles, and collections practices
- Excellent attention to detail with a high degree of accuracy
- Strong analytical and problem-solving skills, particularly in reconciling discrepancies
- Effective communication skills, with the ability to interact with internal teams and external clients
- Experience with ERP systems (JD Edwards preferred)
- Experience with client billing systems and complex invoice submissions
- Familiarity with data visualization tools (e.g., Power BI) is an asset
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