INTRODUCING MASABI

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

THE ROLE

// As a Billing and Credit Control Specialist at Masabi, you will play a pivotal role in our financial operations. Your primary responsibilities will include raising our weekly and monthly remittances and dealing with their complex reconciliation, managing and streamlining our invoice processing, addressing billing inquiries, and developing robust credit control strategies.

RESPONSIBILITIES

• Prepare accurate, reconciled weekly and monthly remittance reports, ensuring a thorough understanding of the various data sources involved and their interactions with financial information
• Generate precise, on-time invoices and collaborate with various departments for billing accuracy
• Evaluate customer credit profiles to set appropriate limits
• Strategically manage and reduce overdue accounts
• Address and resolve billing issues and balance discrepancies with customers
• Maintain proactive, clear communication regarding billing details, payment terms, and credit policies
• Produce and review reports on billing, collections, and overall credit control effectiveness
• Reconcile complex accounts with a variety of open and closed items, including invoices, credit notes, and payments
• Offer insights for process optimisation to minimise outstanding balances
• Continuously implement, evaluate and enhance billing and credit control processes