Billing and Customer Service Support at Montenegro, Inc.

Roselle, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

45000.0

Posted On

01 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing, Customer Service, QuickBooks, Microsoft Office, Outlook, Adobe PDF, Organizational Skills, Communication Skills, Detail-Oriented, Self-Motivated, Problem Solving, Adaptability, Inventory Management, Vendor Compliance, Sustainability, Registration Maintenance

Industry

Description

Description Montenegro delivers trusted paper, packaging, and print solutions supported by deep industry expertise, mill-direct relationships, and responsive, human-forward service. As a certified MBE with national reach and local care, we provide flexible, cost-efficient support that helps organizations operate with confidence and consistency. JOB OPENING The Montenegro team currently has an opening for a Billing and Customer Service Support position. This role is instrumental in improving workflow and supporting the development and growth of our business. DUTIES AND RESPONSIBILITIES This is an entry-level position that will involve being in the office 5 days a week, Monday-Friday. We are seeking an individual to support the billing and customer service departments. TASKS include but are not limited to vendor bill entry, invoicing customers, and navigating customer portals, resolving billing issues, answering phones and door, QuickBooks reports, maintaining inventory items, customer service support, procuring certificates of liability, vendor compliance agreements, assisting with sustainability, maintaining and submitting vendor and government registrations, and assisting other departments as needed. The applicant should be well organized, self-motivated, detail-oriented, hardworking, have strong communication skills, creative, and willing to learn and adapt to new challenges. MINIMUM REQUIREMENTS A minimum of 3 years’ experience in an office environment, proficient in Microsoft Office, Outlook, Adobe PDF and QuickBooks software. Pay Range: $40,000 - $45,000 per year. Hours: Full Time (8:30 am - 5:00 pm Monday – Friday) Benefits include medical insurance, dental & vision insurance, a 401 (k) retirement plan (after 1 year), paid parental leave, a tuition reimbursement program, paid time off, summer hours, and more. If you are interested in this position, please email a resume and cover letter to info@montenegro-inc.com Montenegro is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Responsibilities

The role involves supporting the billing and customer service departments, including tasks such as vendor bill entry and resolving billing issues. This position is crucial for improving workflow and supporting business development.