General responsibilities

• Process and submit invoices to clients on the same day.
• Ensure continuous monitoring of accounts with outstanding balances.
• Analyze historical data relating to overdue invoices.
• Communicate with clients to resolve billing issues and obtain payment status.
• Conduct investigations into revenue losses related to pricing and revenue recovery initiatives.
• Maintain accurate records and produce reports on billing activities.
• Escalate billing issues to the manager and internal support teams, as needed.
• Manage billing requests from managers, account coordinators and KAMs in a timely manner.
• Train other employees on the billing process.
• Maintain and provide regional reports on key performance indicators (KPIs) related to billing.

Job details:

Teamwork

• Contributes to a positive work environment, proactively helps colleagues in complex situations;
• Demonstrates effective communication and good collaboration with supervisors and members of other departments to manage departmental issues and workload;
• Contributes to a collaborative management process through regular meetings.

Requirements

• Two-year college diploma or equivalent professional experience, preferably in a field related to billing, collections or accounts receivable;
• Minimum of three years of experience in a fast-paced office environment;
• Excellent proficiency in Microsoft Excel is required;
• The person must be meticulous, eloquent and motivated to achieve financial results while helping Bureau Veritas to exceed its financial objectives through accurate and timely invoicing;
• Excellent problem-solving, written, verbal and electronic communication, presentation and listening skills;
• Ability to work independently, with initiative, professionalism and adaptability in a dynamic environment;
• Ability to quickly understand opportunities and problems and to propose creative and innovative solutions.
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