Billing & Claims Assistant - French Speaker at WTW CO

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounting, Finance, English, Portuguese, French, Microsoft Office 365, Excel, Word, PowerPoint, Insurance industry knowledge, Communication, Time management, Logical thinking, Problem-solving, Stakeholder engagement, Team collaboration

Industry

Financial Services

Description

About Us WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions. The Opportunity In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth. From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it As a Bill to Cash & Claims Assistant, you will be responsible for ensuring the accurate and timely processing of financial transactions between clients and insurance carriers. Your primary duties will include: * Ensuring that all premiums received from clients are accurately processed and remitted to the appropriate carriers. * Reconciling carrier statements and promptly investigating and resolving any discrepancies. * Managing the receipt and application of premiums and fees from clients and insurance companies. * Recording commissions received from insurance companies in accordance with established procedures. Core Activities In this role, you will work on live client portfolios and undertake a range of responsibilities, including but not limited to: * Reviewing ledgers to identify amounts payable to carriers, clients, sub-brokers, and other relevant parties. * Preparing and providing payment support documentation to facilitate accurate allocation of funds by payees. * Reconciling carrier statements with company accounting records to ensure accuracy and completeness. * Liaising with client managers and carriers to resolve payment issues, reconciliation discrepancies, and unallocated cash. * Monitoring open ledger items and performing adjustments such as small balance write-offs and offsets in line with accounting policies. * Managing the clearance of uncashed or uncleared cheques in a timely manner. * Responding promptly and effectively to queries, requests, and correction requirements. * Adhering to standard operating procedures (SOPs), as well as client and carrier-specific requirements, while ensuring compliance with all statutory and regulatory obligations. * Performing intercompany reconciliations through coordination with global offices. * Recording commissions against the appropriate client or policy based on documentation received from insurance companies. * Resolving discrepancies and unallocated cash through collaboration with client managers and insurance companies. * Ensuring the timely settlement of return commissions to avoid potential penalties. * Maintaining strict compliance with internal procedures, client and insurer specifications, and all applicable statutory requirements.

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Responsibilities

The Billing & Claims Assistant is responsible for processing financial transactions, reconciling carrier statements, and managing premiums and commissions. They will also liaise with clients and carriers to resolve payment discrepancies and ensure compliance with regulatory obligations.