JOIN THE FORWARD FAMILY

Forward is small in size but big in mind. Everyone here can be innovators that bring in new ideas and explore where the potential exists for the meaningful reform.

REQUIREMENTS:

• Collect, verify, and scan daily paperwork.
• Update customer and driver charges in system.
• Create, mail, email, or enter billing documents online as directed by customer.
• Identify customers’ special instruction/ need and relay to appropriate teammates for corresponding action.
• Collaborate with various teammates to ensure all billing documents are processed with customers’ satisfaction as top priority.
• Update various internal reference spreadsheets as needed.
• Review discrepancies in data received/ processed.
• Assume other responsibilities as assigned.

QUALIFICATIONS:

• Minimum one year of experience in invoicing or billing roles.
• Excellent typing skills and speed.
• Deadline and detail-oriented.
• Strong ability to multi-task and to prioritize in a fast paced environment.
• Proficient computer skills and professional e-mail etiquette.
• Effective oral and written communication skill.
• High school graduate required. Bachelor’s degree preferred.
• Bilingual in Cantonese/Mandarin preferred.

Please refer the Job description for details