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Billing Clerks at Personiv Career Site

Muntinlupa, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Invoice Processing, Third Party Portals, Communication, Account Status Management, Customer Relationship Management, Billing Reconciliation, Issue Investigation, Documentation Provision, Record Keeping, Process Improvement, Inquiry Resolution, Error Mitigation

Industry

Outsourcing and Offshoring Consulting

Description

Principal Duties and Responsibilities Perform all tasks related to processing special handling invoices for large, complex commercial customers Maintain third party billing portals Communication with cross functional internal teams related to customer account status will be required Communication with various large commercial customers regarding account status Maintain strong customer relationships through effective communication Perform and maintain account billing reconciliations for customers Investigate and resolve any irregularities or inquiries timely and accurately Provide documentation to customers or cross functional teams requesting invoices, statements, etc. Maintain sensitive customer financial information and organized financial records, electronically Recommend improvements for invoicing processes Researches and resolves second and third level customer inquiries Develop key relationship with cross functional teams to mitigate invoicing errors

Responsibilities

The Billing Clerk is primarily responsible for processing special handling invoices for large, complex commercial customers, including submission via third-party portals and customized spreadsheets. This role also involves maintaining strong customer relationships and performing monthly account billing reconciliations to ensure accuracy.