Billing & Collections Director at Catholic Charities of Southeast Texas

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing, Collections, Customer Service, Process Improvement, Analytical Skills, Excel Skills, Written Communication, Verbal Communication, Team Leadership, Problem Solving, Credit Management, Financial Reporting, SOP Documentation, Innovation, Revenue Maximization, Transportation Management Systems

Industry

Transportation/Trucking/Railroad

Description

Description LOGISTICS FOR THE INDUSTRIOUS At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you. POSITION SUMMARY The Director of Billing & Collections directs, plans, coordinates, and evaluates the day-to-day functions and operations of the Billing and Collections Department for all business units within the Venture group of companies. Develops and implements billing policies and procedures, and assures they are kept current and are implemented at all company sites. Oversees and streamlines the billing and collections systems and processes, and standardizes the methods to be used to accomplish work that will increase efficiency to assure maximized revenue for products and services provided. ESSENTIAL JOB FUNCTIONS FOR THIS POSITION Establish business procedures with focus on driving process improvement and reducing waste. Develop and maintain updated SOP documentation for all corporate billing and collections practices. Establish and maintain an engaging culture that empowers staff towards independence and problem solving. Hire, train and develop supervisors/team leaders with focus on performance measurement and early issue escalation. Consult with business unit and corporate executives to establish appropriate credit limits and collaborate on effective collection escalation strategies for delinquent accounts. Collaborate with IT and financial leadership to critically evaluate effectiveness of current systems and applications. Stay abreast of current industry developments and promote exploration of new solutions. Display creativity and an entrepreneurial spirit of innovation. Identifies revenue sources not being maximized, and provides recommendations to resolve areas that fall short. Provides oversight, leadership, guidance, and assistance to the billing and collections staff. Contributes in the preparation of statistical reports and monthly financial statements including balance sheets, income reports, etc. Heads routine staff meetings regarding planning and implementation of billing and collections. OTHER SIGNIFICANTJOB FUNCTIONS INCLUDE Additional duties as assigned Requirements REQUIRED EDUCATION / EXPERIENCE Bachelor’s Degree in business-related discipline Minimum of 5-10 years progressive management/supervisory experience in billing, collections, or other customer service-focused functions REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.) Familiarity with invoicing processes of transportation management systems (TMW, McLeod) Microsoft Great Plains Strong analytical skills Strong excel skills Strong written and verbal communication The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform. Position Descriptions may be changed or revised by the Company from time to time at its sole discretion. OTHER INFORMATION The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform. Position Descriptions may be changed or revised by the Company from time to time at its sole discretion. BENEFITS Competitive Pay Opportunity for career advancement Generous Vacation / Paid Time Off Paid Holidays 401K with company match from day 1 Medical, Dental, Vision Basic and Supplemental Life Insurance This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.

Responsibilities

The Director of Billing & Collections oversees the daily operations of the Billing and Collections Department, ensuring efficient processes and maximized revenue. This role involves developing policies, training staff, and collaborating with executives on credit and collection strategies.