Billing Coordinator at Nema Health

, , United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

70000.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical billing, Revenue cycle management, Claims submission, Insurance verification, EHR systems, Data entry, Problem solving, Spreadsheet analysis, Communication, Time management, Compliance, Patient confidentiality, Billing software, Accounts receivable, Telehealth billing

Industry

Mental Health Care

Description

ABOUT NEMA HEALTH Nema Health is a survivor- and clinician-led virtual treatment program for PTSD and trauma. We are on a mission to help all trauma survivors find lasting peace & healing. Nema provides virtual, evidence-based treatment that helps people feel better faster—and stay better longer. We are committed to delivering care that’s accessible, trauma-specialized, and deeply patient-centered. At Nema, we offer employees an unparalleled career opportunity: the chance to be part of a mission-driven company while shaping its future during a pivotal stage of growth. If you’re someone who thrives in fast-moving environments, values systems thinking, and cares deeply about expanding access to mental health care, you could be a great fit. ABOUT THE ROLE Nema is seeking a full time coordinator to manage the day-to-day billing and revenue cycle management tasks for our growing business. The ideal candidate has extensive healthcare experience within healthcare billing and with payment practices. This person will act as a liaison between insurance companies, patients, and the Clinical Team to ensure accurate billing practices are executed with high quality. RESPONSIBILITIES * Pre Authorization Management: Submit for pre authorizations when needed, maintain a record of who needs a pre authorization, submit renewals, and track tasks * Claims Submission: Prepare and submit insurance claims for services provided with accuracy to minimize delays in payment, while adhering to insurance regulations and guidelines * Billing Management: Monitor billing processes to ensure accuracy and completeness, identifying and rectifying any discrepancies or errors * Claim Follow-Up: Follow up on unpaid or denied claims, identifying reasons for denials and taking necessary steps to resolve issues. Improve on our billing system to minimize future claim denials * Payment Processing: Process payments received from insurance companies and patients, accurately recording transactions and reconciling accounts * Collecting: Collect outstanding patient responsibilities following claim adjudication. Issue past-due notices for accounts with outstanding balances * Documentation and Reporting: Maintain detailed records of billing activities, including claim submissions, payments, and denials. Generate reports as needed to track billing performance including monthly revenue reporting * Communication and Coordination: Respond to inquiries from insurance companies, patients/families, and internal team members regarding billing and financial documents * Compliance: Stay informed about changes in healthcare regulations and insurance policies to ensure compliance with billing procedures QUALIFICATIONS Required: * 3+ years previous experience in medical billing and administrative roles interfacing with payers for functions such as eligibility verification and RCM * Proficiency in billing software and electronic health records (EHR) systems such as Silna, Candid and Healthie. * Strong understanding of insurance policies, procedures, and billing codes * Knowledge of third party payer reimbursement systems, rules and regulations relating to accounts receivable * Excellent attention to detail and accuracy in data entry and record-keeping * Sharp problem solving skills and ability to investigate and resolve discrepancies * Positive, solution oriented attitude and comfort with ambiguity as Nema builds billing processes * Effective communication skills, both written and verbal * Comfort and familiarity working with spreadsheets and analyzing data * Ability to work independently and manage time efficiently in a remote work environment * High level of integrity and commitment to maintaining patient confidentiality Preferred: * VBC or alternative payment model claims billing experience related to telehealth services * Specific experience with CMS 1500 claims * Experience as a clinic or behavioral health facility billing specialist * Experience working remotely * Coding/Billing Certificate from an accredited institute or school preferred * Previous experience working in a healthtech startup * Passion for mental health and expanding access to treatment through insurance WHY JOIN NEMA We’re a growing team of clinicians and operators united by a shared mission: to reduce suffering for people with PTSD and other trauma related disorders. As part of Nema, you’ll help build a company where both patients and employees can thrive. WHAT WE OFFER * This role offers a base salary of $60,000-$70,000, which will be determined based on individual experience, qualifications, and market considerations * This role is also eligible for competitive equity, reflecting the impact and scope of the position at an early-stage, mission-driven company * Comprehensive benefits including healthcare, 401(k) with matching, and stipends for work-from-home productivity and continued education * Generous PTO and flexible work hours * Remote-first culture with supportive team norms * Inclusive, trauma-informed leadership * Opportunity to grow with a fast-moving, mission-driven company

Responsibilities

The Billing Coordinator will manage day-to-day revenue cycle tasks, including claims submission, pre-authorization management, and payment processing. They will act as a liaison between insurance companies, patients, and the clinical team to ensure accurate billing and regulatory compliance.