Billing - Customer Service Clerk at VE Solutions

Maple Heights, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Reliable, Customer Service, Communication Skills, Data Entry, Inventory Management, Organizational Skills, Self-Starter

Industry

Description

Description Join the VE Solutions Family! Are you detail-oriented, reliable, and excited by the idea of supporting a fast-paced repair department? At VE Solutions, we’re looking for a Billing – Customer Service Clerk to be the backbone of our Electronic Repair Department (ERD). In this role, you’ll keep things moving smoothly by handling sales orders, billing, invoicing, customer service, and inventory documentation—all while being part of a team that feels more like family. Requirements What You’ll Be Doing Prepare sales orders, packing lists, and invoicing for the ERD (60%) Process customer sales orders and invoices quickly and accurately Assist in verifying workload, inventory, and employee accuracy Create weekly service orders for all VE Direct Service Routes Prepare service orders for walk-in and shipping program customers Answer phones and respond to customer emails in a timely, professional manner Inventory management and barcoding (20%) Manage documentation for inventory control Assist in generating barcodes for all ERD parts and finished goods General department data entry & support (15%) Handle documentation used to control new and used inventory Assist with data entry and related administrative tasks Other duties (5%) Support your teammates and jump in wherever needed What We’re Looking For Advanced typing and data entry experience Customer service experience (a big plus!) Strong phone and email communication skills A motivated self-starter who thrives in changing situations Ability to work both independently and collaboratively Reliable, detail-oriented, and highly organized Why You’ll Love Working Here At VE Solutions, we don’t just fill roles—we grow careers. Our values guide everything we do: ? Innovation – We embrace new ideas to improve our services and our team. Authenticity – We believe in being genuine, respectful, and true to our word. Growth & Recognition – We celebrate achievements and create opportunities for development. ?? Family – We work hard, support one another, and build lasting connections. Collaboration – We achieve more when we work together, share ideas, and support each other’s success. Perks of Joining the VE Family Be part of a collaborative, supportive team Opportunities for career growth and skill development A culture that values your contributions and recognizes your success The satisfaction of seeing your work make a direct impact every day Ready to bring your organizational skills and customer-focused mindset to VE Solutions? Apply today and start building your future with us!

Responsibilities

The Billing - Customer Service Clerk will prepare sales orders, packing lists, and invoices for the Electronic Repair Department while managing customer service inquiries. This role also involves inventory management and general data entry support.