Billing Executive (Fresh Graduates) at PolicyStreet

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

0.0

Posted On

30 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing, Microsoft Excel, Data Analysis, Client Management, Issue Resolution, Onboarding, Process Improvement, Compliance, Analytical Skills, Attention To Detail

Industry

Financial Services

Description

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia. PolicyStreet Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance. PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025. WHAT YOU’LL DO: Billing & Accuracy Prepare and issue billing packs on a timely basis (weekly targets) Ensure high accuracy in billing for both existing and new clients Process billing adjustments, new business, and renewal billing Client Management & Issue Resolution Manage and respond to client billing enquiries within agreed timelines Investigate and resolve complex billing issues involving insurers and internal stakeholders Maintain strong client relationships by delivering clear communication and reliable support Ensure minimal client complaints through high service quality and responsiveness New Business & Onboarding Verify onboarding documents with Sales/Renewal teams to ensure data accuracy Operations & Process Improvement Monitor billing turnaround time and ensure invoices are issued within SLA Identify process gaps and drive improvements to enhance billing efficiency Increase productivity of billing output while maintaining accuracy Maintain proper documentation and support reporting needs Compliance Ensure all billing activities adhere to internal policies and regulatory requirements WHAT WE EXPECT OF YOU: Bachelor’s degree in a relevant field (e.g., Business, Finance, Insurance) is preferred Fresh graduates are encouraged to apply! Strong proficiency in Microsoft Excel (e.g., formulas, data handling, basic analysis) Strong attention to detail with solid analytical skills Self-motivated and able to work independently with minimal supervision Proactive, collaborative, and adaptable with an entrepreneurial mindset

Responsibilities

The role involves preparing and issuing accurate billing packs and managing client billing enquiries. It also includes verifying onboarding documents and driving process improvements to enhance billing efficiency.