Job Description

Roles & Responsibilities

• Greet customers in a proper manner.
  • Receive payment by cash/credit card.
  • Proper entry of services in the Electronic Medical Records (EMR) according to the institution policies
• & protocols.
  • Generating the invoice both cash & insurance.
  • Issue Receipts, provide refund and balance to customers
  • Identify prices of all services & tabulate bills in EMR. If any discrepancy found, inform clinic
• management/ Finance Manager.
  • Count the money in cash drawers at the beginning of each shifts to ensure the amounts are
• correct and there are adequate coins.
  • Tally the cash and credit sales at the end of the day with EMR
  • Proper data maintenance of statistics on promotion and campaigns in the authorized format.
  • Provide proper information to customer queries.
  • Notify management of all customer and billing system issues, that may arise.