Billing & Family Accounts Coordinator at The Treetop ABA

Inwood, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

28.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing, Client Accounts, Customer Service, Communication, Relationship Building, Organization, Attention to Detail, CRM Systems, Compassionate Communication

Industry

Mental Health Care

Description

Billing & Family Accounts Coordinator (Part-Time) Treetop ABA & Discovery ABA Family of Companies Location: Inwood, NY Office – Inwood, NY 11096 Employment Type: Part-Time | Hourly Rate: $25 – $28/hour There is potential for this role to transition to full-time as organizational needs grow. About Us At Treetop ABA and Discovery ABA, we’re more than just a company — we’re a family dedicated to helping children grow, learn, and thrive through compassionate, evidence-based care. As we continue to expand, we’re looking for a professional who brings both structure and empathy to our financial processes while supporting families every step of the way. About the Role The Billing & Family Accounts Coordinator serves as a key bridge between families and our billing team. You’ll guide families through payment options, help establish manageable payment plans, and ensure accounts stay accurate and up to date — all while maintaining a calm, understanding, and solutions-focused approach. This position is ideal for someone who enjoys balancing numbers with people — blending attention to detail with compassionate communication. There is potential for this role to transition to full-time as organizational needs grow. Shifts will vary based on organizational needs to accommodate multiple time zones, offering flexibility for scheduling. Key Responsibilities Communicate with families regarding billing questions, balances, and payment options. Set up and manage family payment plans with professionalism and empathy. Partner with the billing team to ensure timely collections and accurate records. Maintain proactive communication to keep families engaged in the financial process. Handle sensitive financial conversations with care and clarity. Collaborate with cross-functional teams to ensure smooth financial and operational coordination. What You Bring Experience in billing, client accounts, or customer service (ABA field experience preferred). Strong communication and relationship-building skills. Exceptional organization and attention to detail. Proficiency with billing or CRM systems. Calm and compassionate demeanor when working with families. Benefits 401(k) plan PTO accrual based on hours worked Opportunity to transition to full-time as organizational needs grow Ready to join a team that values compassion, clarity, and connection? Apply today and help make the financial side of care as supportive as the clinical side.

Responsibilities

The Billing & Family Accounts Coordinator communicates with families regarding billing questions and manages family payment plans. They partner with the billing team to ensure timely collections and maintain accurate records.