Billing & Insurance Authorization Specialist - Virtual Assistant at Virtual Rockstar

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing, Insurance Authorization, Claim Follow-Ups, Benefit Verification, Prior Authorizations, Denial Resolution, EMR Documentation, Insurance Verification, Revenue Cycle Management, Compliance, Communication, Accountability, Attention To Detail

Industry

Medical Practices

Description

This is a remote position. Virtual Rockstar is seeking a Billing & Insurance Authorization Specialist VA on behalf of a physical therapy practice based in Wyoming. This role is ideal for someone with strong, hands-on insurance experience who can confidently manage claim follow-ups, benefit verification, and prior authorizations from start to finish. About the Client This healthcare practice is dedicated to providing high-quality, patient-focused care across its service offerings. Using modern tools like Tebra’s all-in-one practice management system and WebPT, the team emphasizes efficient operations, clear communication, and proactive revenue cycle management to support both clinical excellence and an exceptional patient experience. The practice values collaboration, consistency, and accountability in all aspects of care delivery and billing operations. Key Responsibilities Billing & Claims Follow-Up Contact insurance companies regularly to check claim status and ensure timely resolution Review and resolve denied, rejected, or unpaid claims Document all claim activity, follow-ups, and outcomes accurately in the EMR Maintain ownership of claims from submission through final resolution Insurance Verification & Authorizations Obtain prior authorizations for services and treatments Verify insurance benefits and coverage details Communicate authorization requirements clearly to internal teams Ensure all insurance documentation is complete and up to date Administrative & Team Collaboration Work closely with billing and internal operations teams to maintain efficient workflows Escalate issues appropriately while continuing follow-ups Ensure compliance with documentation and billing standards Contribute to continuous improvements in billing and authorization processes Tools You’ll Use Tebra (desktop EMR and billing platform) WebPT Insurance payer portals Requirements 2+ years of experience in medical billing, insurance verification, or authorization roles Strong hands-on experience working directly with insurance companies Proven ability to manage claim follow-ups, benefit verification, and prior authorizations independently High level of accountability with strong follow-through on open claims Clear, confident, and professional written and verbal communication skills Strong attention to detail and documentation accuracy Reliable internet connection and comfort working in a fully remote environment Benefits Competitive salary commensurate with experience Opportunities for professional development and growth Work in a dynamic and supportive team environment Make a meaningful impact by helping to build and strengthen families and communities

Responsibilities

The specialist will manage the entire claims lifecycle, including regular follow-up with insurance companies to resolve denied or unpaid claims and ensuring accurate documentation in the EMR. Key duties also involve obtaining necessary prior authorizations and verifying insurance benefits for services provided.