Billing & Insurance Claims Virtual Assistant at Winning Assistants

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

6.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Billing, Insurance Claims, CPT Codes, ICD-10 Codes, Claims Submission, Payment Posting, Denial Management, Appeals Process, HIPAA Compliance, Patient Accounts, Collections, English Proficiency, Attention To Detail, Problem Solving, Independent Work, Customer Service

Industry

Staffing and Recruiting

Description

Job Title: Billing & Insurance Claims Virtual Assistant Job Code: SV-Billing Position Type: Full-Time Work Hours: 8:30 AM – 5:00 PM CST Work Days: Monday to Friday Salary: $5 – $6 per hour (depending on experience) Workplace: Remote Preferred Candidate Location: Philippines About the Role We are seeking a detail-oriented and highly organized Billing & Insurance Claims Virtual Assistant to support a U.S.-based healthcare practice. This role is ideal for someone experienced in medical billing who thrives in a structured, process-driven environment and takes pride in accuracy, follow-through, and problem-solving. If you are self-motivated, dependable, and confident working with insurance companies and patient accounts, we want to hear from you. Scope of Work / Responsibilities As a Billing & Insurance Claims Virtual Assistant, you will be responsible for managing the full cycle of medical billing operations, ensuring timely and accurate claims processing, reimbursement, and account resolution. Core Responsibilities Input and maintain accurate patient demographic and insurance information Verify and enter the correct CPT and ICD-10 codes for billing Process and submit claims to various insurance companies Confirm the successful submission of prior-day electronic claims Generate and send billing statements to patients Post payments from patients and insurance companies Verify reimbursement accuracy and resolve underpayments or discrepancies Follow up on denied claims and manage the appeals process Submit corrected claims when necessary Stay up to date with insurance-specific policies (timely filing limits, claim requirements, etc.) Work directly with insurance companies regarding claim status and payment follow-ups Collect payments from patients with past-due balances Generate monthly billing statements for all patients Resolve patient billing inquiries via phone and email Complete miscellaneous administrative tasks as needed This role requires strong attention to detail, the ability to work independently, and confidence in managing insurance follow-ups and collections. Experience Requirements Medical billing experience strongly preferred Prior experience working with insurance claims, denials, and appeals required A customer service background is a strong advantage Previous experience working remotely as a Virtual Assistant is preferred No medical degree or professional medical license required Basic requirements Must be proficient in speaking and writing English very clearly Strong attention to detail and high level of accuracy Excellent follow-up and follow-through skills Strong problem-solving and decision-making abilities Ability to work independently with minimal supervision Ability to understand and strictly follow HIPAA confidentiality requirements Must be comfortable working with insurance companies Must have relevant work experience Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must be available for video meetings with your camera on (when needed) Technical requirements Device: Reliable laptop or desktop computer. Internet: High-speed connection (minimum 10 Mbps). Audio: Noise-canceling headset. Video: Webcam for virtual meetings. Workspace: Quiet, professional environment. Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

Responsibilities

The Virtual Assistant will manage the full cycle of medical billing operations, focusing on timely and accurate claims processing, reimbursement, and account resolution. Key duties include inputting codes, submitting claims, posting payments, verifying reimbursements, and following up on denials and patient collections.