Your task

Hybrid work model, 2 days per week in the office in Hückelhoven.

JTL is one of the leading providers of e-commerce software in German-speaking countries – with around 450 employees in the group and more than 50,000 customers from a wide range of industries. We develop scalable, flexible solutions for the online retail of the future, from ERP systems to shop and marketplace integrations.

In this role, you will ensure that all our billing and invoicing processes run correctly and on time – from invoicing to payment receipt. You will be the central point of contact for our customers regarding accounting and billing matters, via email and telephone. Working closely with Finance, Product, and Customer Service, you will make our billing operations more transparent and efficient.

Your tasks 

• You will manage and optimize all our billing and invoicing processes.
• You ensure correct and timely invoicing and keep track of incoming payments and outstanding receivables.
• You are the central  point of contact for our customers regarding all questions relating to accounting and billing topics , supporting them primarily via email and ensuring high customer satisfaction with quick and appropriate solutions.
• You will maintain and further develop our billing systems and tools.
• You will create reports and analyses on our billing KPIs.

What you bring with you

• You have sound experience in managing, critically examining, and continuously optimizing billing and invoicing processes.
• You are proficient in working with billing systems and ERP software and can configure them.
• You systematically analyze billing data, identify discrepancies, and solve problems in a structured manner.
• You communicate clearly and in a solution-oriented manner with customers and internal stakeholders .
• You continuously develop your AI skills and use AI as a "force multiplier" for your work.
• You live near Hückelhoven and come to the office about twice a week.
• You have fluent German skills, both spoken and written, as well as very good English skills.

Nice to have

• Experience with Salesforce

What we offer you

• Food allowance of up to €115 net per month
• Flat fee for the ergonomic equipment of your home office
• Regular team events, company-wide meetings, and summer and Christmas parties to stay connected as a remote-first company.
• EGYM Welcome Pass and JobRad subsidy
• Financial benefits including employee savings plans and company pension schemes