ABILITIES/SKILLS REQUIRED:

Excellent verbal and written communications skills, ability to prioritize and meet deadlines. Computer literacy including Excel and Word, strong organization skills, problem-solving ability. High level of tact and discretion, ability to consistently meet deadlines.

PHYSICAL REQUIREMENTS:

Sitting for long periods of time, manual dexterity, standing, stooping, bending, listening/hearing, speaking/verbal.

EDUCATION TRAINING REQUIRED;

High School education required and 2 to 3 years of billing experience. Basic computer skills required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing

PURPOSE:

Coordinate a steady flow of accurate customer billing.

RESPONSIBILITIES:

1. Process freight bills using established contracts and/or quotes and paperwork available to determine correct charges.
2. Process and research any special billing requirements.
3. Maintain up-to-date instructions for customer account specifics.
4. Contact customers, payment centers, Sales, Operations and I.S. to obtain information necessary to process invoices correctly.
5. Investigate and resolve any overcharge claims or customer issues in a timely manner.
6. Work directly with customer contacts and/or payment centers to resolve non-payment or short-payment issues.
7. Work as a team member, functioning as backup for other team members.
8. Other duties as assigned.