Billing Representative at OpenText
Waterloo, ON N2L 0A1, Canada -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

06 Sep, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.
AI-First. Future-Driven. Human-Centered
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.

Responsibilities
  • Accountability to ensure they meet /exceed billing targets, which requires accurate interpretation of complex legal agreements and purchase orders
  • Completion of Peer audit reviews on work from contract through invoice; successfully complete proper training of team members
  • Partnering with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets
  • Partnering with Global Billing peers to drive end-to-end process and practice improvement to deliver on process automation goals
  • Effectively managing external customer/stakeholder inquiries on billing processes, internal controls, and policies
  • Following all internal controls and policies related to invoicing to protect OpenText’s brand
  • As an SME, working with project teams to deliver on acquisition integrations
  • Identifying and supporting continuous improvement initiatives to deliver on process automation goals
  • Assisting in audits where required
  • Deliver on other priorities as assigned to execute on the Billing mandate.
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