HI, WE’RE APPFOLIO

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
We are seeking a highly organized and detail-oriented Billing Specialist to join our finance team. This role will focus on streamlining the end-to-end customer experience from invoicing to collection while driving operational efficiencies and transformation. The ideal candidate will be customer service-focused, have excellent communication abilities, and have the capacity to work both autonomously and collaboratively. This position involves overseeing complex billing operations, partnering with various teams, and spearheading transformative initiatives through system enhancements, process optimization, and automation.

QUALIFICATIONS

• Education: Bachelor’s degree in Accounting, Finance, or a related field, or equivalent work experience.
• Experience: 3 years of experience in a billing or accounts receivable role.

SKILLS:

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• Experience with Saas software (Salesforce, Zuora, Netsuite).

• Strong knowledge of billing and revenue.
• Excellent data entry and organizational skills.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word).
• Proficiency in Google Suite (Docs, Sheets, Slides).

PREFERRED QUALIFICATIONS

• Experience with Saas or subscription billing.
• Experience with Google Gemini or other AI software.
• Experience leading and executing on strategic projects.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.

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