POSITION OVERVIEW:

The Billing Specialist plays a key role in ensuring the accuracy, timeliness, and integrity of corporate billing and collections processes. This position requires strong financial acumen, exceptional organizational skills, and the ability to collaborate effectively across departments to support the company’s operational and business goals.

QUALIFICATIONS

-Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
-3+ years of progressive experience in billing, collections, accounts receivable, or financial analysis; experience in a corporate or professional services environment preferred.
-Strong analytical, organizational, and problem-solving skills, with a high level of accuracy and attention to detail.
-Proficiency in Microsoft Excel and ERP/accounting software (e.g., SAP, Oracle, Yardi, or similar).
-Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of the organization and with external stakeholders.
-Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

-Prepare, review, and issue client invoices in line with contractual terms, company policies, and established timelines.
-Monitor customer accounts, ensuring timely collections; proactively follow up on overdue balances and escalate issues when necessary.
-Investigate and resolve billing discrepancies or disputes with internal teams and/or clients in a timely manner.
-Maintain accurate and detailed records of billing transactions and contracts, ensuring compliance with accounting standards.
-Collaborate with Sales and Operations teams to validate billing data and ensure the accuracy of client accounts.
-Support month-end and year-end close by providing accurate billing and revenue data.
-Generate, analyze, and present billing, collections, and aging reports to management to support business decisions.
-Contribute to process improvements to enhance efficiency, accuracy, and internal controls within billing and collections.
-Respond promptly and professionally to client and internal inquiries regarding invoices, account status, and payment history.
-Ensure compliance with applicable laws, regulations, and organizational policies governing billing and collections practices.
-Perform other duties as assigned.