OVERVIEW

The Billing Specialist is responsible for the execution of all billing-related activities, including developing relevant policies and procedures for Goodwind Development Corporation and its affiliates (the Group) as it relates to the efficient execution of billing activities; directs/undertakes the preparation and timely delivery of billing invoices to customers/tenants; performs analytics of Accounts Receivable aging reports; monitors and directs the implementation and enforcement of the Group’s credit and collections policies; undertakes the regular preparation of statements of accounts; assist in the execution of the Group’s budgeting process; assist in identifying areas of improvements and optimizing automated systems as it relates to the execution of billing-related functions; coordinates/assist in the Accounting closing activities and the proper recording of billed accounts into the Accounting software.

EDUCATION

• Preferably with bachelor’s degree in accounting or management, with knowledge in Accounting software and billing applications and Microsoft applications, e.g. Outlook, Word, PowerPoint, Access and Excel

WORK EXPERIENCE:

• At least three years of progressive professional-level experience in billing and accounting; with documented experience in related position.

KNOWLEDGE OF

• Basic principles and practices of office administration, communications and basic customer service etiquette
• Administrative and clerical procedures and systems such as computer operations, managing files and records, designing forms, maintaining property inventory and other office procedures and terminology
• Preferably with technical and working understanding of SAGE 100 accounting software, property management accounting, leasing operations and accounting
• Proficiency in Microsoft Excel, Powerpoint, and other Microsoft applications.
• Structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

SKILLS IN

• Strong organization, management and leadership
• Excellent analytical and problem-solving skills.
• Preparing written reports, statistics, and analyses

• Identify and assist with the development and documentation of system and process improvements to ensure the efficient execution of billing-related activities;
• Responsible for the billing preparation and timely release of statement of accounts, and ensuring the timely recording of revenue transactions and delivery of relevant revenue information;
• Review all the rental, utilities, other charges, and credit memos and handles transaction register update for posting of transactions in the SAGE AR module;
• Review tenants’ rent roll, to ensure correctness of tenants’ profile and lease terms; including the monitoring schedule of tenants’ security deposit, and payments;
• Assist in the conduct of reconciliations of Accounts receivable general and subsidiary ledger accounts.
• Provide overall guidance to staff in the execution of their respective job assignments.
• Support the Group’s continuing automation of business processes, including developing, implementing and documenting changes and enhancements, and optimizing the use of accounting software and relevant computer technologies;
• Coordinate, and direct the timely and accurate preparation and release of invoices/statement of accounts, including accuracy of late fees and interest assessments, and applied in accordance with terms as provided in the Lease Agreement;
• Assist in the conduct of tenant gross sales audit for compliance and validation of correctness of amounts declared by Tenants, in accordance with the terms in the Lease Agreement
• Conduct review and analytics of the AR Aging reports; and assist in enforcing execution of credit and collection policies;
• Recommend payment options or account re-structuring based on evaluation of tenant’s requests;
• Assist in the preparation/issuance of the Collection letter, Demand letter, Final demand letter/Notice of Disconnection/Eviction/Endorsement for Legal Action; and Billing and Collection Department (BCD) form
• Enforce 100% collection target;
• Maintain good relationship to both internal and external customers;
• Ensure compliance with policies and procedures covering ingress and egress of Tenants, including securing Tenant’s accountability clearance and completeness of relevant documents to support the release and accuracy of amounts of Security Deposits released to Tenants,
• Communicate with tenants, where necessary, to discuss matters relating to billing, sales audit and collection and compliance with payment due dates and payment applications;
• Assist in the monthly closing activities, including but not limited to revenue recording, cash and AR accounts reconciliation, revenue-related accruals, to ensure the timely preparation of monthly and quarterly accounting reports;
• Coordinate/assist in the execution of audit by the Group’s external auditors and delivery of audited reports;
• Able to mentor staff, develop key performance indicators to support staff performance evaluation and recommend personnel-related development initiatives e.g. attendance to trainings and seminars to promote the individuals’ self-development and continuing education
• Assist in the conduct of recruitment, training, and management of billing staff, and support continuing professional development of the team;
• Perform such other billing- and accounting-related tasks as may be assigned from time to time.
• Other tasks as may be assigned
  Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.