Billing Specialist at Informa

Shawnee, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

20.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing Procedures, MS Excel, MS Word, Attention To Detail, Goal Oriented, Customer Service, Written Communication, Verbal Communication, Accounts Receivable Knowledge

Industry

Information Services

Description

Company Description At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Job Description This role is based in our Shawnee, KS office. As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable. Responsibilities Include: Process event orders within established guidelines while adhering to the department’s goals and objectives. Review sales contracts and insertion orders to ensure the accuracy of terms and rates. Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry. Respond to customer inquiries regarding billing issues. Generate weekly sales reports for current events that are distributed to internal business groups. Provide final event stats for month-end financials. Enlist the efforts of sales and senior management when necessary to resolve billing conflicts. Communicate & follow up effectively with the sales dept. regarding orders on a timely basis. Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept. Maintain excellent customer service internally and externally. Adhere to general accounting practices where applicable. Travel required. Qualifications Candidates should have the following background, skills, and qualities: High School Graduate or Equivalent. Knowledge of billing procedures. Computer proficient in MS Excel, MSWord and other MS Office applications. Strong attention to detail, goal oriented. Able to work both independently and as an integral part of a team. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Commitment to excellent customer service. Excellent written and verbal communication abilities. Additional Information The pay range for this position is $18-20 / hour depending on experience. We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our Benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. This post will expire on 12/5/2025

Responsibilities

As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable. You will also respond to customer inquiries regarding billing issues and generate weekly sales reports for current events.