CRH Americas Materials Inc
Job ID: 510328
CRH’s Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.

JOB SUMMARY

We are seeking a detail-oriented and customer-focused Billing Specialist to join our team. The ideal candidate will sustain a culture of continuous improvement, deliver effective billing processes, and demonstrate a commitment to outstanding customer service.

QUALIFICATIONS

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years of experience in finance and accounting functions.
• Minimum 2 years of experience with SAP or equivalent ERP in a shared services environment.
• Familiarity with designing and standardizing transactional processes.
• Working knowledge of building products/construction industry practices preferred.
• Proven track record of delivering high levels of customer service.

KNOWLEDGE/SKILL REQUIREMENTS

• Excellent problem-solving skills and decision-making ability.
• Understanding of business processes in heavy building material and construction organizations preferred.
• Strong stakeholder engagement and communication skills.
• Ability to lead and motivate others.
• Excellent written and verbal communication skills (English).
• Familiarity with point of sales systems (POS).
• Ability to navigate competing priorities and maintain a collaborative culture.
• Strong computer skills.
• Familiarity with invoices, sales orders, credit memos, and bank deposits.
• Proven skills in process improvement and technology-enabled efficiencies.
• Ability to prioritize and provide clarity.

PHYSICAL REQUIREMENTS

• Ability to communicate by telephone and in person.
• Ability to use a computer for word processing, email, and document preparation.
• May require extended periods of sitting.

• Sustain continuous improvement for billing processes.
• Perform tasks assigned by the Billing Supervisor/Manager.
• Demonstrate outstanding customer service.
• Stay updated on billing best practices and trends.
• Promote process improvements and automation initiatives.
• Monitor billing controls and key operational management controls.
• Follow Billing sub-team and SSC team policies, procedures, and controls.
• Coordinate with teams at various localized operating companies.
• Create and distribute customer invoices.
• Review invoices for accuracy.
• Perform billing and reconciliations in SAP.
• Analyze billing data to identify trends and inefficiencies.
• Support billing inquiries and resolve disputes.
• Complete billing work with high accuracy and attention to detail.
• Provide guidance to Billing Analysts.
• Engage in professional development and innovative thinking.