BILLING TEAM ANALYST

Closing date: 20th June 2025
Please note that this role is Hybrid – 3 days in office and 2 WFH

Requirements:

• 6 months + of experience in a Billing or Collections focused position is preferred (Legal billing a plus). Adjacent experience in a Business Operations role or similar will be considered.
• University graduates with a degree in a Finance-related field, with no work experience will also be considered.
• Strong organizational skills, maintenance of detailed records, attention to detail and ability to handle multiple tasks and responsibilities
• Excellent interpersonal skills, and strong verbal and written skills
• Ability and willingness to prioritize and meet strict deadlines
• Goal and action orientation, with a sense of urgency, drive, and commitment to routinely exceed KPIs
• Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands
• Strong proficiency in Microsoft Office Suite
• Experience supporting client-facing team members and willingness to help identify and solve issues
• Ability to maintain a professional demeanor, superb judgment and grace under pressur

Preferred skills:

• Knowledge of electronic billing application

We are looking for someone with a passion for detail, teamwork, and client service to join our Billing Team. The person ideally will have a background in billing for client accounts (e-billing would be a plus).
This position reports into the Billing Team Manager and is part of our wider Finance Operations team.

Primary responsibilities of the role will include:

• Prepare, review and send accurate invoices to clients for your account portfolio (typically of approximately 120+ monthly invoices), in accordance with company procedures and client contracts.
• Successfully deliver invoices via e-mail in addition to a variety of e-billing platforms, according to client preference. Ensure that invoices are sent as quickly as possible and proactively resolve any delays.
• Manage billing relationships with both internal sales teams and external clients. Respond to enquiries related to billing, providing clear and professional communication. Participate in a bi-weekly meeting between Sales team and Billing/ Collections team to reduce aged balances and resolve collection issues.
• Reconcile billing issues and resolve discrepancies in a timely manner.
• Follow-up with e-billing remittances and rejections.
• Assist with payment applications, short pays or other invoice problems.
• Ensure data is accurately updated in our billing systems.
• Assist with month-end and year-end closing processes related to billing.
• Complete individual assigned projects as required.

Requirements:

• 6 months + of experience in a Billing or Collections focused position is preferred (Legal billing a plus). Adjacent experience in a Business Operations role or similar will be considered.
• University graduates with a degree in a Finance-related field, with no work experience will also be considered.
• Strong organizational skills, maintenance of detailed records, attention to detail and ability to handle multiple tasks and responsibilities
• Excellent interpersonal skills, and strong verbal and written skills
• Ability and willingness to prioritize and meet strict deadlines
• Goal and action orientation, with a sense of urgency, drive, and commitment to routinely exceed KPIs
• Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands
• Strong proficiency in Microsoft Office Suite
• Experience supporting client-facing team members and willingness to help identify and solve issues
• Ability to maintain a professional demeanor, superb judgment and grace under pressure

Preferred skills:

• Knowledge of electronic billing applications

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.