Bingo Attendant-PT at Chinook Winds Casino Resort

, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Oriented, Enthusiastic, Interpersonal, Cash Handling, Bingo Experience, Mathematical Calculations, Attention to Detail, Guest Service, Equipment Maintenance, Problem Solving, Inventory Management, Complaint Handling, Promotional Drawings, Game Rules Knowledge, Payout Verification

Industry

Gambling Facilities and Casinos

Description

Description Position Summary Responsible for providing exemplary guest service by verifying bingo prize payouts and maintaining the pace of bingo games. Essential Functions Maintains banks, collects monies, verifies prize payouts, and balances entire session. Calls and maintains pace of bingo games. Verifies prize payouts and distributes money to individual agents. Collects admissions and agents’ money and integrates into own bank. Issues and returns papers to agents with accuracy and attention to detail. Introduces bingo games. Provides information regarding games, rules, prizes, etc. Operates electronic bingo equipment, performs general equipment maintenance, and reports malfunctions to management. Identifies irregularities in play and notifies supervisor. Inventories pets, programs, coupons, general office supplies, and processes requisitions to supply such. Must be able to work all major holidays, including weekends for bingo events. Performs all duties in accordance with Chinook Winds customer service standards. Maintains general appearance of Bingo area. Receives complaints/compliments and reports to supervisor. Answers telephone calls and gives information to callers. May assist with promotional drawings, including announcements over the microphone. Prepare outgoing mail in answer to information requests. Performs all duties in accordance with Chinook Winds Casino Resort customer service standards. Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services. Provides input or recommendations for improvements and changes in processes or services. All other duties as assigned. Requirements Position Qualifications. WORKERS IN THIS POSITION MUST BE 21 OR OLDER Competency Statements Communication Skills- Ability to communicate effectively with others verbally. Customer Oriented- Ability to take care of the customers’ needs while following company procedures. Enthusiastic- Ability to bring energy to the performance of a task. Interpersonal - Ability to get along well with a variety of personalities and individuals. Education High school diploma or GED preferred. Experience Six months cash handling or sales experience. Bingo experience preferred. Certificates & Licenses Must obtain a Siletz Tribal Gaming License. Other Requirements Demonstrated ability in basic mathematical calculations. Physical Demands Stand Constantly Walk Constantly Sit Occasionally Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Frequently Crawl Not Applicable Squat or kneel Occasionally Bend Occasionally Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Not Applicable Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Not Applicable Other Physical Requirements Vision: Near and Far Sense of Sound Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated effects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

Responsibilities

The Bingo Attendant is responsible for providing exemplary guest service by verifying bingo prize payouts and maintaining the pace of bingo games. This includes managing cash, calling games, and ensuring compliance with customer service standards.