Biometrics (Fingerprinting) Technician – PART TIME at HEITECH SERVICES

Troy, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Biometrics Registration, Fingerprinting, Photography, Signature Capture, Customer Service, Government Program Support, USCIS Procedures, Facility Procedures Adherence, Public Interaction, Courtesy, Sensitivity, Computer Skills, Typing, Suitability Clearance, English Speaking, English Writing

Industry

Business Consulting and Services

Description

Description As a PART-TIME Customer Service Representative (Biometrics Technician), you will be responsible for supporting the mission of a government program located in your state. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This is a regular Part-Time position which may be scheduled for up to 30 hours per week. PART-TIME employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for scheduling and/or substitute coverage as needed at the site. All efforts are made to notify PART-TIME personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability. In this position, a minimum number of hours are not guaranteed, so a steady income stream cannot be guaranteed. Primary Responsibilities: Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States. Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency. Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government. This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Requirements Skills and Abilities Required: Must be able to obtain and maintain a government-issued suitability clearance. Must be able to speak and write in English. Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks Ability to hold and grasp applicants’ hands to obtain quality fingerprints Ability to work in a high-paced environment with the public Ability to type and use basic computer skills Successful completion of the biometrics training and certification within 60 days Minimum Education and Experience Required: High School Diploma or equivalent Demonstrated experience in customer service Desired Skills: Ability to speak a foreign language Must be US Citizen and able to obtain a government clearance. HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact HR@HeiTechServices.com.

Responsibilities

The primary role involves completing biometrics registration, including fingerprints, photographs, and signatures, for applicants seeking legal immigration to the United States. Additionally, the technician must verify approved applicants and visitors while ensuring adherence to all facility processes and providing front-line customer service.