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BioSpine Institute - Front Desk Coordinator at Regent Surgical
Tampa, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Administrative Tasks, Patient Check-in, Phone Triage, Document Scanning, Data Entry, Vendor Credentialing, Confidentiality, Customer Service, Payment Collection, Medical Records, EHR, EMR, Compassionate Communication, Waiting Area Maintenance, Welcome Packets, Instruction Delivery

Industry

Hospitals and Health Care

Description
POSITION SUMMARY: Under the direction of the Business Office Manager the Front Desk Coordinator performs a variety of administrative tasks to arrange for the admission of patients to the surgery center. DUTIES/RESPONSIBILITIES: Answer and triage phone calls, greet and speak with patients and family members in a friendly and compassionate manner. Monitor the main entrance and serve as first point of contact for all visitors at the Center. Maintain daily visitor log. Prepare welcome packets and necessary documentation for next day cases. Provide welcome packets, and check-in patients including collecting and scanning of documents, verify and input patient data. Print estimate forms and obtain patient signature. Collect payment as needed or set up payment plans. Give appropriate instructions to patients and family members at the time of admission regarding expectations of the day. Appropriately record information in patient’s medical record including the download of information from EHR/paper chart to EMR. Responsible for vendor credentialing and access of vendors to the Center. Maintain waiting area and the front desk area in a neat and orderly manner. Maintain confidentiality of Center and patient information at all times to ensure compliance. Perform other duties as assigned. EDUCATION/EXPERIENCE REQUIRED: High school diploma or equivalent Proficient computer skills and office administrative experience BLS certification (as required by individual ASC policy) PREFERRED One year of front desk experience in a medical office or surgical center.
Responsibilities
The Front Desk Coordinator performs various administrative tasks to facilitate patient admissions to the surgery center. This includes greeting patients, managing phone calls, and ensuring proper documentation and payment processes are followed.