Birthday Party Supervisor at SeaWorld

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Coordination, Planning, Supervision, Communication, Multitasking, Attention To Detail, Team Player, Excel, One Drive, Event Hosting

Industry

Entertainment Providers

Description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! At Sesame Place, every birthday is a BIG celebration! We’re looking for a fun, energetic Birthday Party Supervisor who loves creating magical moments for families. In this role, you’ll oversee party bookings, coordinate celebrations, and make sure each birthday guest has a seamless and joy-filled experience. If you have a positive attitude, strong leadership skills, and a passion for making people smile, this role is the perfect reason to celebrate! What you get to do: Plan, supervise and implement Sesame Place Birthday Parties Contact all guests who purchase Birthday Parties to coordinate their day at the park Maintain Birthday customer database and party calendar in Excel & One Drive Provide exemplary service to guests Supervise all birthday parties Support the set-up for all party activities and accomplish clean-up tasks upon completion of party; monitor and execute all customer needs Help with the cleaning the party space before, during, and after the facility is open and assist in keeping the party space all tidy during parties Assist costume characters during party Consistently practice safe work habits including, but not limited to use of personal protective equipment, lifting and reporting of unsafe situations Work with cast/crew and management to maintain the integrity of the party Assist with other areas of marketing and complete tasks as assigned What it takes to succeed: A passion for customer service Enthusiastically represent Sesame Place by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job. Strong attention to detail and have a creative spirit Ability to multitask while maintaining a positive attitude to ensure excellent guest service; be watchful and maintain a high level of concentration and focus throughout the event Have excellent customer service and strong communication skills Must be a good team player; prior experience in hosting events a plus What else is important: Must be able to lift, push, pull and/or carry up to 50 lbs Knowledge of Microsoft Office and One Drive Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat Must provide flexible, consistent availability (including nights, weekends, and holidays) and adhere to our Holiday and Availability agreement. Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.

Responsibilities

The supervisor will plan, supervise, and implement birthday parties, including coordinating with guests beforehand and maintaining necessary databases. This role also involves providing exemplary guest service, supporting setup/cleanup, monitoring customer needs, and assisting costume characters during events.