JOB DESCRIPTION

Bistro Attendant
Department: Food & Beverage
Reports To: Assistant General Manager

QUALIFICATIONS

• Previous experience in a hospitality or customer service role preferred.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Food Handler’s Certification (if required by local regulations).

PERKS & BENEFITS:

• Medical, Dental, Vision
• Hotel Discounts
• Paid Time Off
• Employee Assistance program
  This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

Guest Service:
o Greet and welcome guests in a warm and professional manner.
o Anticipate and address guest needs, offering personalized service.
o Assist guests with inquiries, requests, and reservations.
o Provide information about local attractions, dining options, and hotel amenities.
Food and Beverage Service:
o Prepare and serve food and beverages according to established standards.
o Stock and maintain the lounge with appropriate supplies.
o Ensure proper food presentation and temperature control.
o Clean and sanitize work areas regularly.
Bistro Maintenance:
o Maintain the cleanliness and organization of the Bistro.
o Restock supplies as needed.
o Monitor the lounge environment, ensuring a comfortable and inviting atmosphere.
o Address any maintenance issues promptly.
Administrative Tasks:
o Complete daily checklists and reports.
o Adhere to all hotel policies and procedures.
o Assist with inventory control and ordering.