We are seeking a dedicated and customer-focused part-time Bistro & Cafe Wait Staff with supervisory responsibility, to join our vibrant team at the North Ryde RSL Community Club. In this role, you will be responsible for providing exceptional customer service to our members and guests, ensuring a memorable dining experience across both bistro and the cafe.

Key Responsibilities:

• Greet and welcome customers in a friendly and professional manner.
• Assist customers with menu selections, provide recommendations, and answer any questions.
• Efficiently process orders and payments, ensuring accurate and timely service.
• Serve food orders promptly and in accordance with a customer order and club service standards
• Maintain a clean and well-organised service area, ensuring high standards of presentation.
• Preparing and serving high-quality coffees to customers.
• Maintain well-presented food displays and ensuring items are regularly restocked.
• When required, ensure you correctly collect and return your till. Completing a balance check at the beginning and end of shift. Working with Management if any issues do arise. 

Skills & Experience:

• Previous customer service experience in a restaurant or cafe environment.
• Leadership experience within the hospitality industry.
• Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds.
• Excellent problem-solving and conflict resolution skills.
• A keen eye for detail and the ability to multitask in a fast-paced environment.
• Flexible and adaptable, with the ability to work shifts including evenings and weekends.
• A friendly, enthusiastic, and professional demeanour.

What we offer:

At the North Ryde RSL Community Club, we are committed to providing our employees with a supportive and engaging work environment. We offer competitive remuneration, opportunities for career advancement, and a range of employee benefits, including discounted meals and access to our facilities.

About us:

The North Ryde RSL Community Club is a vibrant hub for the local community, offering a range of dining and entertainment experiences. As a respected and well-established organisation, we pride ourselves on our commitment to exceptional customer service and creating a welcoming atmosphere for our members and guests. Join our team and be a part of shaping the future of our community.

Apply now to become our next Part-time Bistro & Cafe Wait and Supervisor staff member.

Employer questions

Your application will include the following questions:

• Working rights
• Describe your Customer Service Experience
• Do you have a Responsible Service of Alcohol (RSA)?
• Do you have a Responsible Conduct in Gaming (RCG)?
• Are you an Australian Resident?
• Are you able to stand or walk around without discomfort for up to 10 hours?
• Do you suffer any physical or mental disabilities which may affect your ability to perform the required duties or require us to make special provision?
• Are you prepared to attend a medical examination by our doctor if required?
• Have you been convicted of any minor criminal offences in the last 5 years or major criminal offences in the last 10 years?
• I am not involved in, or subject to any regulatory, court or legal action including being summoned before a court to answer to an offence or civil matter to which i am/was implicated?
• I have never been bankrupt or subject to an arrangement under the Bankruptcy Act 1966 (Cth)?
• I have not lived in or have ongoing connections to North Korea, Iran, Russia or Myanmar
• We may require a National Police Check prior to commencement in roles considered at risk of facilitating money laundering or terrorism financing. If considered, I agree to a National Police Check as part of the Club's AML/CTF employee due diligence program
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