Bistro Server/Starbucks Barista - AM shifts - PT - Weekends a must at Wischermann Partners

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

16.37

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food and Beverage Service, Point of Sale Systems, Cash Handling, Upselling, Menu Knowledge, Wine and Champagne Knowledge, Liquor Regulations, Sanitation, Teamwork, Problem Solving, Communication, Attention to Detail, Time Management

Industry

Hospitality

Description

Job DetailsJob Location: Courtyard Minneapolis Downtown - Minneapolis, MN 55454Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.37 - $16.37 HourlyTravel Percentage: NoneJob Shift: AMJob Category: Restaurant - Food ServiceBENEFITS Medical Dental Vision 401k Employee Assistance Program PTO (full-time) Safe and Sick Time (part-time) Recognition Program Volunteer Initiatives Marriott Hotel Travel Discounts Tuition Reimbursement Program Lunch Provided POSITION OVERVIEW The Restaurant Server’s primary responsibility is to take orders, serve guests, and ensure that the dining experience is up to the hotel standards. They must be courteous, friendly, and knowledgeable of all the hotel’s offerings, including outside of the food & beverage department. They may need to serve alcoholic, non-alcoholic, food, and any other items to a dining party in order to ensure the highest quality service. DUTIES AND RESPONSIBILITIES Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures. Take orders, retrieve and serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently according to Hotel specifications. Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately. Assist in the maintenance of the outlet area and equipment. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet. Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list. Maintain complete knowledge of designated glassware and garnishes for each drink. Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet. Maintain complete knowledge of equipment and use only as intended. Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving. Maintain complete knowledge of the Point of Sale system and work with manager to report and resolve system issues, should they arise. Obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times. Complete opening and closing side duties. Greet guests and take their orders, utilizing suggestive up-selling techniques. Prepare guest check and process payment, adhering to all cash handling and credit policies. Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste. Use all chemicals in accordance with OSHA regulations and hotel requirements. Maintain a professional and personable appearance at all times, according to hotel standards. Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community. All other duties as requested. QualificationsQUALIFICATIONS Must be 21 years or older. Good reading, writing, and oral proficiency in the English language. Minimum two years’ experience in a similar position with a full-service hotel or restaurant. Requires the ability to taste food and alcohol during trainings and new menu updates. TIPS training certification required within 30 days of hire date. Previous experience with MICROS POS preferred. Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement. Ability to work effectively with co-workers as part of a team and with minimal supervision. Flexibility to work a varied schedule, which may include weekends and holidays. Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance. Ability to stand and walk for entire shift. Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. This position is part-time and candidate must have weekend availability. Reasonable accommodation(s) may be made through the interactive process when necessary to allow qualified applicants and associates to perform the duties of this position. We are an equal opportunity employer and value diversity. All employment decisions are decided on the basis of qualifications, merit, and business need.

Responsibilities

The server is responsible for taking orders, serving food and beverages, and ensuring a high-quality dining experience for hotel guests. They must maintain cleanliness, manage POS transactions, and adhere to all hotel service standards and safety regulations.