JOB SUMMARY

Supervises testing in Blood Bank as well as supervises laboratory wide functions as necessary. Has the ability to perform testing procedures in section of responsibility and basic skills in all areas of the laboratory as necessary (Chemistry, Hematology, Coagulation and Urinalysis). Plan and organizes daily activities of the section to assure optimum workflow. Evaluate new equipment and procedures, and make recommendations for implementation. Evaluates employees, interview prospective employees and perform other administrative functions as assigned by the Laboratory Manager, Administrative Director, and Medical Director. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.

EDUCATION

• A Bachelor’s degree with a major in Medical Technology or Medical Laboratory Scientist highly preferred. ASCP SBB also highly preferred.
• Board certification by ASCP, ASMT

EXPERIENCE

• Must be a board-certified Medical Technologist or equivalent as defined by ASCP, ASMT. ASCP and ASMT registered personnel must have a minimum of five (5) years
• Associate degree personnel must have at least ten (10) years Clinical Laboratory experience.

JOB KNOWLEDGE

• Must have thorough comprehensive knowledge of all test procedures and equipment used in the section.
• Must be able to perform complex procedures, have in-depth knowledge of principles, techniques, instrumentation, and their interrelationships.
• Be able to recognize and/or anticipate problems, identify cause, and make necessary corrections.
• Must be able to guide and supervise people working within the department and interns and student.

ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS

These physical requirements are not exhaustive and additional job-related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements.

• Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.
• Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.
• Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment.
• Speaking/Hearing: Ability to give and receive information through speaking and listening.

ESSENTIAL TECHNICAL ABILITIES

• Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare.

ESSENTIAL MENTAL ABILITIES

• Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.
• Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws.

ESSENTIAL SENSORY REQUIREMENTS

• Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals.
• Able to hear for work-related purposes.

INTERPERSONAL SKILLS

• Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.
• Required to remain calm when adversity is encountered.
• Open, honest, and tactful communication skills.
• Ability to work as a team member in all activities.
• Positive, cooperative and motivated attitude.
  Location: Memorial Healthcare · Laboratory
  Schedule: Full Time, Days, 063

PRIMARY JOB RESPONSIBILITIES

• Supervise laboratory personnel.
• Organize and direct daily activities of personnel assigned to the section.
• Work closely with other supervisors to assure smooth operation of the laboratory, including assuming responsibility for another section when necessary.
• Train students and new personnel.
• Make recommendations to the laboratory manager, administrative director in matters concerning the addition, development, disciplinary action, or removal of ream members.
• Responsible for all testing in the section
• Solve technical problems related to the section.
• Responsible for daily operation of all instruments in the sections
• Responsible for validity of daily test results, quality control and other statistical reports
• Assure correct and complete performance of maintenance on all equipment and instruments, and appropriate documentation of such.
• Maintain records and assure performance of all quality control procedures.
• Work closely with the Laboratory Manager in the selection of new equipment and procedures, submitting a written report with recommendations to the Administrative Director.
• Closely supervise and/or conduct testing for verification of new equipment and procedures.
• Prepare formal report for reference ranges, equipment performance verification, new procedural correlations, and population-based studies.
• Maintain procedure manuals for the section by reviewing each for accuracy at least annually. Any corrections or revisions to procedures and policies will be submitted to the secretary in a timely fashion.
• Perform weekly inventory count and maintain adequate inventory of expendable supplies for immediate use of the section.
• Perform all professional activities related to Serology.
• Operate current instrumentation.
• Perform manual testing.
• Perform and report STAT tests within established turnaround time.
• Use computer to determine test ordered, order tests, and report results in an appropriate timeframe.
• Compile data for special reports and quality improvement activities with the departments overseen.
• Answer the telephone, using good communication skills.
• Makes reagents as needed for completion of tests ordered
• Cross train to be able to resolve highly complex problems in all laboratory sections.
• Take responsibility for resolving client problems to their satisfaction.
• Able to work alone in section for complete shift as required for proper functioning of the lab.
• Observe and monitor proper safety practices in performance of job duties of coworkers and subordinates.
• Follow hospital policies and procedures.
• Be responsible for the timely and effective communication to staff regarding training, and operational changes of technical, procedural and professional duties performed by laboratory staff.
• Maintain knowledge of CAP, JCAHO, OSHA, AABB, and CLIA 88 regulations.
• Document daily, all employee/instrument issues that are relative to performance and the evaluation process.
• Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences.
• Demonstrates knowledge of, and supports hospital mission, vision, and value statements, standards, policies, procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
• Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit’s and division’s policies and procedures.

DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES

• Perform professional activities of other laboratory sections.
• Help other departments when time/workflow permits by drawing blood, collecting other types of specimens, assisting patients, and performing other department procedures.
• Order and Store supplies for departments assigned.
• Perform special projects in a timely manner by meeting deadlines set by the Laboratory Manager.
• Perform other necessary duties as requested by the Medical Director, Assistant Medical Director, Departmental Director, and Laboratory Manager.
• Support the Medical Director, Assistant Medical Director, Departmental Director, Manager and other Senior Techs in dealing with employees regarding disciplinary action, workload redesign, or other work-related areas of the laboratory that may cause personnel conflicts.
• Complete 8 hours of Continuing Education (CE) and provide at least 1 hour of CEU in each area for technical staff to participate.
• Monitor Quality Improvement (CQI/QA) projects, supply data for Laboratory’s CQI / QA committee on a month basis, and attend monthly QA Meetings.
• Other duties as assigned.