JOB SUMMARY:

The Attractions Manager is responsible for all attraction operations. The AM must possess good administrative, marketing, guest relations and maintenance skills necessary to enhance overall operations. The AM oversees all aspects of the attraction including its activities and the relationships between the attraction and the corporate office, guests, employees, community and local government. Develops operating policies and procedures and directs the work of all departments. Implements and monitors the budget, monitors the quality of the attraction services and ensures maximum guest satisfaction. Secures and protects the attraction assets, including facilities and equipment. Maintains long term goals of growing both businesses and increasing market share.

PREFERRED QUALIFICATIONS:

• A minimum of 5 years experience in business management, planning and financial oversight.
• A minimum of 5 years experience working in the Attractions/Amusement industry.
• Degree in Business Administration, Business Development or related field is recommended.
• Proven skills in business and financial management.
• Excellent, proven interpersonal, verbal and written communications skills.
• Articulate, organized and well-spoken.
• Effective problem solving and mediation skills.
• Demonstrated ability to share skills and knowledge with others.
• Proficiency with office computer equipment and software.
• Demonstrated ability to multi - task and work in a fast - paced office setting.
• Proven ability to cope with conflict, stress and crisis situations.
  Reports To: Director, General Manage

• Plans, develops and approves specific operational policies, programs, procedures and methods in accordance with general policies.
• Develops, maintains and administers a sound organizational plan; initiates improvements as necessary.
• Establishes a basic personnel policy; initiates and monitors policies relating to personnel actions and training and professional development programs.
• Maintains membership with the local attraction associations and other professional associations.
• Attend meetings to keep abreast of current information and developments in the area.
• Creates and maintains a marketing plan to promote both businesses.
• Coordinates development of operating and capital budgets according to the budget calendar.
• Analyzes financial statements and establishes controls to safeguard funds.
• Reviews income and costs relative to goals; takes corrective action as necessary.
• Consistently ensures that the attraction is operated in accordance with all applicable local, state and federal laws.
• Oversees the care and maintenance of all the attraction physical assets and facilities.
• Establishes and monitors compliance with purchasing policies and procedures.
• Works with subordinate department heads to schedule, supervise and direct the work of all employees.
• Participates in outside activities that are judged as appropriate and approved by the corporate office to enhance the prestige of the attraction; expands the scope of the attraction operation by fulfilling the public obligations of the attraction as a participating member of the community.
• Properly manages all aspects of the attraction activities to ensure and maintain the quality of services provided by the attraction.
• Negotiates and/or recommends corporate approval for contracts.
• Provides for and manages use of the attraction equipment, space and materials.
• Maintains relations with police, fire and other governmental agencies.
• Directs purchasing, receiving, storage, issuing, preparation and control of all products, supplies and equipment.
• Ensures proper cleanliness and sanitation of all attraction facilities and environments.
• Performs competitive analyses on attraction and other businesses providing services through personal observations and historical reports.
• Handles emergencies such as fires, accidents and security or house rules promptly and in person.
• Emphasizes prevention through training, inspection and preventive enforcement.
• Organizes and presides over meetings with departmental managers; conducts all-facility personnel meetings.
• Gives direction to and works closely with vendors, outside contractors, and individuals providing services to the attraction.
• Performs other duties as directed by the president or corporate office.