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BMW Appointment Coordinator / Service Administrator at Tulley Automotive Group
Nashua, New Hampshire, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

18.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Scheduling, Communication, Time Management, Organization, Attention To Detail, Data Entry, Filing, Phone Etiquette, Service Advising

Industry

Motor Vehicle Manufacturing

Description
Description Full Time Position Available: Tuesday - Friday (7:30 - 5PM) Saturday (8 - 2PM) $18 per hour Appointment Coordinator’s act as the liaison between the Service Department and its’ customers. The position is mainly focused on scheduling service appointments while also supporting other department activities such as data entry, filing, handling of loaner cars, etc. Essential Duties and Responsibilities: Schedules vehicle service appointments for customers; Answers incoming calls and internet leads; Advises appropriate services needed for clients car; Maintains detailed notes on customer interactions; Assists Service Advisors as needed with tasks; Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties. Requirements Excellent verbal and written communication skills; Excellent time management skills; Excellent organization skills and attention to detail. Tulley Advantage: Competitive Compensation; Paid Time Off: Vacation Time | Personal Time | Holiday Time 401(k) plan with dealer contribution; Employee Assistance Program (EAP); Insurance: Medical, Dental, Vision, Accident Disability Coverage: Short Term & Long Term Voluntary Life and AD&D Coverage; Employer Paid Life Insurance Policy. Equal Opportunity Statement: Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.
Responsibilities
The Appointment Coordinator acts as a liaison between the service department and customers by scheduling service appointments. They also provide administrative support including data entry, filing, and managing loaner vehicle logistics.