BMW & MINI Parts Advisor at Vines Group

Guildford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

34000.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Organizational Skills, Communication, Customer Service, Proactive, Motivated, IT Skills

Industry

Motor Vehicle Manufacturing

Description

BMW & MINI Parts Advisor Application Deadline: 14 January 2026 Department: Parts Employment Type: Permanent - Full Time Location: Guildford, Surrey Reporting To: Alex Graham - Parts Manager Compensation: £32,000 - £34,000 / year Description Do you have a keen eye for detail and a customer focused mindset? We have a great opportunity to join the experienced and collaborative Parts Team as a Parts Advisor looking after our BMW & MINI Products. What’s in it for you? No weekend work: 45 hours Monday - Friday 0800 -1800 Competitive salary: £32,000 - £34,000 depending on experience Full training provided and clear progression opportunities A supportive environment where your contribution truly matters. Work for a premium brand What you will be doing: Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing. Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed. Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines. Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives. Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times. Keep displays and work areas to the highest standard and contribute to a safe, organised environment. What We're Looking For: Previous experience as a Parts Advisor or in automotive aftersales is an advantage, but full training will be provided. Strong attention to detail and organisational skills. Excellent communication and customer service abilities. Proactive, motivated, and able to work under your own initiative. Comfortable using IT systems (training on our in-house systems will be provided). Why Join Us? Our employees are dedicated to what they do, so we believe it is important that we give something back. In addition, Vines is always striving to be a step ahead in the Automotive industry as such, our Brilliant Benefits at Vines package has all the usual things you would expect. Core benefits include: Monday – Friday working hours for our Aftersales teams! 24 days’ annual leave (increasing to 29 with service) + your birthday off! Pension Scheme & Life Assurance Cycle2Work programme Holiday Buy & Sell Scheme Tech & Travel Purchase Scheme Enhanced Parental Leave Visit our website to check out our full list of staff benefits. What makes a great team? A diverse team! Don’t be put off if you don’t tick all the boxes. We know from research that candidates may be put off applying if they feel they aren’t 100% there yet, but why not give it a whirl? We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Vines are committed to creating a diverse & inclusive culture through our people.

Responsibilities

Handle parts orders from start to finish, ensuring accurate and prompt dispatch. Maintain stock control systems and support sales growth through customer service and marketing initiatives.