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BMW Service Advisor at Hoffman Auto Group

Waterbury, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

125000.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Technology Advancement, Adaptability, Team Advocacy

Industry

Retail Motor Vehicles

Description

Job Details Job Location: Waterbury, CT 06705 Salary Range: $70,000.00 - $125,000.00 Base+Commission/year We are looking for a Service Advisor to join the Hoffman Auto Group family! Click here to check out what over 100 years looks like in our culture! What does a Service Advisor at Hoffman Auto Group do? Role Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. Qualifications Competencies and Qualifications High School Diploma 1-2 years’ experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Responsibilities

The Service Advisor handles customers throughout the entire service experience, prioritizing their satisfaction. They are responsible for meeting production metrics and processing documentation to standards.