REQUIRED AND PREFERRED QUALIFICATIONS

Required:

• Minimum of 3 years of experience as a Body Shop Estimator or in a similar role within the automotive repair industry
• Proficient in using estimating software, such as CCC One or Mitchell, with a strong understanding of repair methodologies
• Excellent communication skills and a customer-focused mindset

Preferred:

• Icar certification or equivalent industry-recognized qualification
• Experience in a dealership environment or high-volume body shop
• Knowledge of insurance processes and the ability to work with different insurance carriers

TECHNICAL SKILLS AND RELEVANT TECHNOLOGIES

• Proficient in collision repair estimating software and related technologies
• Strong understanding of automotive repair processes, including structural and non-structural repairs
• Familiarity with OEM specifications and guidelines for repairs

SOFT SKILLS AND CULTURAL FIT

• Exceptional attention to detail, ensuring accuracy in estimates and repairs
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Strong problem-solving skills and a proactive approach to addressing customer concerns
• Commitment to maintaining high ethical standards and delivering quality service

ROLE OVERVIEW

We are looking for a meticulous Body Shop Estimator to join the dynamic team at Mocks Body and Paint. In this in-person role, you will utilize your expertise in collision repair estimating to assess damage, prepare accurate estimates, and ensure customer satisfaction while adhering to industry standards and best practices.

RESPONSIBILITIES

• Conduct thorough inspections of vehicles to assess damage and determine repair needs, utilizing advanced estimating software and tools
• Prepare detailed and accurate repair estimates, including parts, labor, and paint costs, while ensuring compliance with insurance guidelines
• Collaborate closely with technicians and management to streamline repair processes and enhance operational efficiency
• Communicate effectively with customers, providing clear explanations of repairs, estimates, and timelines
• Maintain up-to-date knowledge of industry trends, repair techniques, and insurance protocols to ensure accurate and effective estimates
• Work on-site with insurance adjusters and clients to resolve discrepancies and negotiate repair costs as necessary