REQUIREMENTS

✅ Experience: 10+ years in automotive service/garage operations, with at least 3 years in a leadership role (UAE / GCC experience preferred).
✅ Technical knowledge: Automotive repair, diagnostics, workshop technology, body & paint, parts management.
✅ Education: Diploma or degree in Automotive Engineering, Mechanical Engineering, or related field.
✅ Skills: Strong organizational, leadership, and communication abilities.
✅ Languages: English essential; Arabic is a plus.

ABOUT THE ROLE

We are seeking a dynamic, hands-on Operations Manager to lead and optimize the day-to-day operations of our automotive garage in Abu Dhabi. The ideal candidate will have deep technical knowledge, a passion for operational excellence, and the ability to inspire and lead a diverse team.

KEY RESPONSIBILITIES

Oversee the daily operations of the workshop — service bays, body shop, paint shop, and parts division.
Ensure high-quality workmanship and adherence to manufacturer and safety standards.
Manage resource planning — technicians, tools, equipment, and workflow to maximize efficiency.
Monitor KPIs — productivity, turnaround time, revenue targets, and customer satisfaction scores.
Drive continuous improvement initiatives to reduce costs and enhance service delivery.
Supervise and train staff, fostering a culture of accountability, teamwork, and excellence.
Liaise with suppliers, insurance companies, and customers to ensure smooth operations.
Implement and enforce HSE policies to ensure a safe working environment.