Title: Body Shop Parts Manager
Location/Department: SFFL / Parts
Reports to: Parts & Service Director
Classification: Exempt
Salary Range: $52k - $68k
Summary/Objective: As the Abra Auto Body & Glass Parts Manager, you are responsible for running a profitable and efficient Parts Department by accomplishing objectives through the use of proper purchasing procedures and inventory control You must be able to work with vendors as well as all dealership management and estimators to achieve goals and perform the essential functions of this position. Other duties may be assigned.

Essential Functions/Duties, include but not limited to:

• Present self as a role model by demonstrating leadership and commitment to the customer, dealership, and manufacturer
• Determine staffing requirements
• Delegate duties and authority
• Maintain efficient parts operations and inventory control system.
• Prepare for and perform quarterly inventory
• Develop effective ordering of parts to ensure maximum parts return allowance
• Must understand and use principles of pricing, availability, shipping, returns and credit policies
• Supervise inventory and conduct inventory counts
• Maintain efficiency in the layout of the Parts Department by evaluating binning and stocking methods
• Work with Body Shop and Production Managers to ensure proper transfer of parts and communicate critical shortages and back orders
• Develop systems for continuous improvement for “at counter” treatment of retail and wholesale
• Prioritize work to ensure that deadlines are met
• Understand and enforce the manufactures warranty policy and procedures
• Parts Identification & Ordering: Sources vendors and orders parts with a constant sense of urgency, with a goal of all parts for drivable vehicles being ordered & delivered within 24 hours, and within two days for non-drivable vehicles. Follows ABRA policy on preferred vendors and price matching.
• Parts Receiving & Verification: Inspects all parts for damage and correctness within two hours of receipt and labels all parts. Swaps out new parts with old parts on parts carts. Verifies the cost and discounts are correct and posts invoices to the management system.
• Parts Returns & Credits: Returns incorrect or defective parts and reorders, updating the management system. Ensures that credits are processed accurately and promptly.
• Team Engagement & Problem Solving: Is an active and prepared participant at the morning board meeting, discussing all repair orders for which 100% of the parts have not been received and providing an estimated time of arrival. Engage other team members and corporate resources as needed in problem solving to locate hard-to-find parts.
• Organized & Safe Workplace: Maintains his/her workspace in an organized manner and keeps the parts carts organized and in the right location. Adheres to ABRA dress code and wears appropriate safety equipment.
• Keeps work area clean.
• Report to management any situation or condition that jeopardized the safety, welfare or integrity of the dealership, its personnel or customers.
• Maintains a professional appearance.
• Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
• Other duties may be assigned.
• Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.
• Other duties may be assigned.

COMPETENCIES/REQUIRED SKILLS/JOB REQUIREMENTS:

• Knowledge of auto body parts and the ordering process.
• Experience working with multiple vendors and locating new sources.
• Demonstrated computer/software proficiency, preferably with estimating systems
• Strong problem-solving skills.
• Ability to work effectively both independently and in a team environment.
• Demonstrated organizational skills and detail orientation.
• Predictable and reliable attendance required.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  Work Environment/Equipment Used: While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places, toxic or caustic chemicals and risk of electrical shock. Uses of all body shop equipment. The noise level in the environment is loud.
  Physical Demands: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include close vision.
  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms.
  Expectation of Hours of Work: Hours of operation is 8am – 5:30pm Monday Schedule 40 + hours rotating as needed to support team and dealership during hours of operation.
  Required Education / Experience: High School Diploma or equivalent. 1 + years of relative automotive experience.

• Present self as a role model by demonstrating leadership and commitment to the customer, dealership, and manufacturer
• Determine staffing requirements
• Delegate duties and authority
• Maintain efficient parts operations and inventory control system.
• Prepare for and perform quarterly inventory
• Develop effective ordering of parts to ensure maximum parts return allowance
• Must understand and use principles of pricing, availability, shipping, returns and credit policies
• Supervise inventory and conduct inventory counts
• Maintain efficiency in the layout of the Parts Department by evaluating binning and stocking methods
• Work with Body Shop and Production Managers to ensure proper transfer of parts and communicate critical shortages and back orders
• Develop systems for continuous improvement for “at counter” treatment of retail and wholesale
• Prioritize work to ensure that deadlines are met
• Understand and enforce the manufactures warranty policy and procedures
• Parts Identification & Ordering: Sources vendors and orders parts with a constant sense of urgency, with a goal of all parts for drivable vehicles being ordered & delivered within 24 hours, and within two days for non-drivable vehicles. Follows ABRA policy on preferred vendors and price matching.
• Parts Receiving & Verification: Inspects all parts for damage and correctness within two hours of receipt and labels all parts. Swaps out new parts with old parts on parts carts. Verifies the cost and discounts are correct and posts invoices to the management system.
• Parts Returns & Credits: Returns incorrect or defective parts and reorders, updating the management system. Ensures that credits are processed accurately and promptly.
• Team Engagement & Problem Solving: Is an active and prepared participant at the morning board meeting, discussing all repair orders for which 100% of the parts have not been received and providing an estimated time of arrival. Engage other team members and corporate resources as needed in problem solving to locate hard-to-find parts.
• Organized & Safe Workplace: Maintains his/her workspace in an organized manner and keeps the parts carts organized and in the right location. Adheres to ABRA dress code and wears appropriate safety equipment.
• Keeps work area clean.
• Report to management any situation or condition that jeopardized the safety, welfare or integrity of the dealership, its personnel or customers.
• Maintains a professional appearance.
• Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
• Other duties may be assigned.
• Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.
• Other duties may be assigned