THIS JOB HOLDER MUST HAVE KNOWLEDGE OF:

Ø Automotive systems (e.g. basic vehicle layout, function and location of parts).
Ø Automotive systems and repair procedures
Ø Manufacturer products and recent improvements through technical bulletins, training courses and technical magazine etc
Ø Manufacturer warranties and related procedures
Ø Insurance companies policies, procedures and contacts and requirements
Ø The manufacturer’s new and recent products
Ø In-house computer systems (e.g. Windows, Audatex, EMACS, outlook, Internet, Escribe, ERWIN.
Ø General office equipment (i.e. phone systems, copiers, fax machines)
Ø Procedures for ordering
Ø Relevant local, national and European legislation and laws pertaining to the automotive industry
Ø Raising job cards, invoicing procedures and credits.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• Weekend availability

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: Bodyshop Advisor Five Oaks AR

Please refer the Job description for details