BON 25-12 License & Permit Specialist 2 (00051751)
Organization: TEXAS BOARD OF NURSING
Primary Location: Texas-Austin
Work Locations: Austin Main HQ 1801 Congress Avenue Suite 10-200 Austin 78701
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 0171
Salary Admin Plan: B
Grade: 14
Salary (Pay Basis): 3,409.84 - 4,095.00 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: Aug 8, 2025, 12:53:05 PM
Closing Date: Aug 18, 2025, 11:59:00 PM
Description
TITLE: License and Permit Specialist II – Licensing (0171) (B14)
DEFINITION: Performs moderately complex (journey-level) licensing and permitting work, receiving, and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving licenses and permits. Provides moderately complex technical and administrative assistance to the Department Supervisor.
WORK SUPERVISED BY: Supervisor and Team Leads

QUALIFICATIONS:

Personal
High degree of personal and professional integrity
Self-reliant and uses independent judgement.
Motivated to accomplish assigned tasks efficiently and effectively.
Highly organized and able to prioritize.
Communicates respectfully and effectively with co-workers and the public.
Honest & punctual
Maintains a positive customer service attitude and objectivity.
Flexible and able to adjust to change.
Minimum Qualifications:
Graduation from a standard senior high school or equivalent.
A minimum of two (2) years’ experience with personal computer operations and processing software (MS Word, Excel, Teams, and Outlook).
Two (2) years of experience in customer service, administrative, or technical support work in a regulatory or office setting. Experience and education may be substituted for one another.
Two (2) years experience in composing business documents with effective use of grammar, and audience appropriate content.
Ability to maintain the security and integrity of critical infrastructure including communications infrastructure and cybersecurity infrastructure.
Preferred Qualifications:
Graduation from an accredited four-year college or university with major coursework in a related field is preferred.
Experience in professional licensing or credentialing is a plus.
Demonstrated interest in public service or regulatory compliance is preferred.
Three (3) years of experience working in a business administration office or professional setting.
Knowledge, Skills and Abilities
Ability to maintain the security and integrity of critical infrastructure including communications infrastructure and cybersecurity infrastructure.
Ability to communicate effectively both orally and in writing.
Ability to organize, file, record, and retrieve information and data.
Ability to engage in a collaborative, results-oriented team environment.
Ability to prioritize workload and shifting priorities to ensure deadlines are met.
Knowledge of appropriate office techniques, equipment, and procedures.
A desire to self-reflect, give/receive feedback and continuously improve.
Ability to establish and maintain effective working relationships with supervisor and other agency personnel.
Ability to apply policies and procedures

Please refer the Job description for details