ESSENTIAL QUALIFICATIONS & SKILLS

• Experience:
• Minimum 2 years in warehouse operations, preferably in a bonded or customs-controlled environment.
• Proven knowledge of UK customs procedures (e.g., Customs Warehousing, CFSP).
• Certifications:
• Forklift License (counterbalance/reach truck).
• IATA or CILT certification (advantageous for international goods).
• Technical Skills:
• Proficiency in WMS (e.g., JDE, AIMS) and Microsoft Office.
• Ability to interpret customs documents (e.g., C88 forms, commercial invoices).
• Language:
• Fluent English (CEFR B1+ minimum) for documentation and communication with authorities.
• Personal Attributes:
• Attention to detail (critical for customs compliance).
• Physical fitness for manual handling (e.g., lifting up to 25kg).

JOB PURPOSE

To manage the end-to-end operations within a UK Customs Bonded Warehouse, ensuring compliance with HM Revenue & Customs (HMRC) regulations while handling the receipt, storage, and dispatch of imported/exported goods under customs suspension.

KEY RESPONSIBILITIES

• Customs Compliance & Documentation
• Process inbound/outbound shipments in accordance with HMRC bonded warehouse procedures.
• Verify customs declarations (e.g., EORI numbers, customs codes) and maintain audit trails for all goods.
• Prepare and submit required reports to HMRC via systems like CDS (Customs Declaration Service).
• Inventory & Stock Control
• Perform daily cycle counts and annual stock audits to ensure 100% inventory accuracy.
• Manage stock locations using WMS (Warehouse Management Systems), e.g., JDE or SAP.
• Investigate and resolve discrepancies in stock levels or documentation5.
• Physical Operations
• Unload/load containers using MHE (Material Handling Equipment), e.g., forklifts (certification required).
• Handle goods with care, including temperature-sensitive or high-value items (e.g., pharmaceuticals, electronics).
• Maintain warehouse safety standards under HSE guidelines, including PPE compliance.
• Cross-Functional Coordination
• Liaise with freight forwarders, customs brokers, and transport teams to ensure timely clearance and dispatch.
• Support customs inspections and provide documentation as required by HMRC.