Booking Administrator

at  Sodexo

Job Introduction We are looking for an experienced, self-motivated Booking Administrator in London, WC1D 1DG, who is comfortable in a role that demands a creative and customer-focused mindset, delivering an exceptional level of service with an eye for detail. You will be working within an IFM team and be responsible for booking a variety of meetings at our central London office. The role involves booking external venues as per customer requirements.

WHAT YOU’LL DO:

• Responding to all client enquiries in a timely manner, ensuring that all inhouse bookings are recorded in the system accurately and providing confirmation emails detailing requests
• Booking external venues in line with customer requirements
• Working with client stakeholders to discover the most suitable location and hospitality offering to meet their needs
• Planning meetings and events, paying attention to detail and logistics
• Co-ordinating furniture moves as required
• Managing event suppliers and vendors, ensuring that all H and S requirements are adhered to.
• Liaising with extended teams and service partners
• Monitoring and analysing customer feedback ensuring results are shared and improvements actioned.
• Producing weekly, monthly, and ad hoc reporting when required
• Covering duties of GLT Meetings and Events Coordinator when needed⁠
• Assisting with administrative duties in other areas of the business as required

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit