Booking Agent at iDx

Sunshine Coast Regional, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem Solving, Time Management, Computer Skills, Keyboarding, Appointment Scheduling, Medical Administration

Industry

Hospitals and Health Care

Description

🌟 Kickstart Your Career in Medical Administration! 🌟 Join Sunshine Coast Radiology as a Booking Agent! Are you a people-person with a knack for connection? Ready to make a difference in the fast-paced world of medical administration? This is your opportunity to be the warm, friendly voice that our patients hear first! At Sunshine Coast Radiology, we’re on the lookout for enthusiastic Booking Centre Agents to coordinate appointments and create a seamless, caring experience for every caller. ✨ Why Join Us? No Weekends! | Monday–Friday shifts between 8:00 am – 5:00 pm Enjoy a 9-Day Fortnight for better work-life balance Competitive Pay with annual salary reviews Inclusive Team Culture – We support and uplift each other Full Training Provided – No medical admin experience needed! Career Development opportunities within our growing network Staff Recognition & Awards – We celebrate your success Corporate Perks & Discounts + Health and wellness benefits Fitness Passport Access – 1,000+ gyms nationwide Paid Parental Leave – Because family comes first 🔎 Your Role: Be the first point of contact, answering patient and referrer calls with professionalism and warmth Schedule appointments using our state-of-the-art RIS system (Karisma) Keep workflows efficient and organised Provide fee quotes and explain Medicare rebates clearly Help prepare patients for their visit with the information they need 💡 What You’ll Bring: A caring, empathetic communication style Advanced computer and keyboarding skills Great problem-solving and time management abilities A positive, proactive attitude Experience in customer service is a plus! 🚀 Ready to Make an Impact? Take the first step toward a fulfilling career at Sunshine Coast Radiology – where your work makes a real difference. 👉 APPLY NOW with your resume and a cover letter Have questions? Contact Jodie Graham, Talent Acquisition 📧 jgraham@idxgroup.com.au | 📞 0476 887 487 Sunshine Coast Radiology is proud to support diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples and individuals of all backgrounds. Let’s build a healthier world – one patient at a time. Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time. IDX employs a wide diverse range of professionals across career pathways: Clinical Specialists – Radiologists, Radiographers, Sonographers, Echocardiographers, Nuclear Medicine Technologists Nursing – Registered Nurse, Enrolled Nurse, Clinical Assistants Administration – Managers, Supervisors, Receptionists, Booking Centre Agents Shared Services – People & Culture, Marketing, Risk Management, ICT, Finance We know that the success of our business is dependent on our experienced, dedicated, and forward-thinking invaluable team.

Responsibilities

Act as the first point of contact for patients and referrers to schedule appointments using the Karisma RIS system. Provide fee quotes, explain Medicare rebates, and prepare patients for their visits.