Booking and Scheduling Officer - Division of Medicine at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

84284.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Booking, Scheduling, Administrative Support, Referral Management, Appointment Booking, Billing, Patient Record Management, Customer Service, Work Ethic, Adaptability, Judgment, Intelligence, Common Sense

Industry

Hospitals and Health Care

Description

Employment Type: Full Time, Permanent Classification: Administrative Service Officer Level 3 (PN 23211) Salary: $78,755 - $84,284 (Plus 12.5%25 Super) Location: The Canberra Hospital, Garran Section: Division of Medicine Closing Date: 17th March 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to onsite Physiotherapists. • Access to onsite cafes, staff cafeteria, pharmacy and gift shop. About the Role: We are seeking a highly motivated individual to join the Division of Medicine Team. Under general direction this position provides administrative support to Outpatient Departments within the Division of Medicine by assisting with the management of referrals, and the booking and scheduling of appointments, billing of services rendered, and patient record management, whilst providing a high level of customer service as well as other general administrative duties. The successful applicant will need to possess a strong work ethic, and ability to adapt to a constantly changing environment, be committed to achieving positive results for the department, and continually apply judgement, intelligence, and common sense. This position will report to the Office Manager of the Respective Department. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. • Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. • Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy. To Apply: Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding this opportunity, please contact Ashley Young at (02) 5124 3681 or at Ashley.R.Young@act.gov.au. #LI-DNI

Responsibilities

This role provides administrative support to Outpatient Departments within the Division of Medicine, focusing on managing referrals, booking and scheduling appointments, billing services, and maintaining patient records. The officer must also deliver a high level of customer service while performing general administrative duties.